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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Concord, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.8
201 reviews
5 stars
118
4 stars
25
3 stars
4
2 stars
6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and friendliness, others were reported as rude and unhelpful.
Print Department Issues
The print department has received significant criticism for poor service, including delays, lack of staff, and miscommunication regarding order readiness.
Store Management
Management practices have been called into question, with reports of rude behavior from managers and inconsistent policies leading to customer dissatisfaction.
Product Availability
Customers generally appreciate the product selection and availability, noting that the store often has what they need in stock.
Store Environment
The store is described as clean and well-organized, but there are complaints about long wait times and understaffing during busy periods.
- MTMary Talbert5 days ago5.0I was greeted as I entered the store then directed to the area that worked on computers. Anthony was helpful in all respects and he didn't make me feel rushed. I came for information but not to buy but I will return.
- FCFirst Missionary Baptist Church6 days ago5.0We've partnered with Staples on a huge number of projects through the years and are always satisfied. The associates in our local store are awesome!
- MRMILDRED RENAUDNov 6, 20251.0Their standard of service is the worst I've ever encountered. The Print department has declined so much, I guess due to being constantly understaffed. No notifications most of the time, and the times I have gotten them they have been inaccurate in telling me my order is ready for pickup, only to find out when I got that it's not. A simple print becomes an frustrating task.
- KKKieraNov 5, 20251.0I came in for a return from Amazon and was told paying customers are priority so was left waiting while she went to the cash register to check out someone who just walked up when I had been waiting for 20 minutes already . Ridiculous!
- LGLynne GolieOct 5, 20255.0appreciate the positive customer service at checkout
Frequently Asked Questions About Staples
What services does Staples in Concord, NC offer?
Staples provides printing, shipping, technology, travel, and recycling services along with products essential for working and learning.
What are the store hours for Staples Concord?
Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.
Does Staples Concord offer pickup and delivery options?
Yes, they offer in-store pickup, curbside pickup, delivery, and same-day delivery services.
Which brands can I find at Staples in Concord?
Staples carries brands like Amazon, Avery, BIC, Dell, HP, Microsoft, Apple, Epson, Canon, and many more.
What payment options are accepted at Staples Concord?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Staples located in Concord, NC?
Staples is located at 1480 Concord Pkwy North Suite 350, inside Carolina Mall at US Highway 29.
Are there any clothing stores near Staples Concord?
Nearby clothing stores include rue21, Just Casual, Rainbow Shops, Maurices, Aéropostale, Christopher & Banks, and The Children's Place.
Where can I find dining options near Staples in Carolina Mall?
Near Staples, you can find Yum Yum Shawarma Falafel Wings, Dairy Queen, Chick-fil-A, Subway, Brasas Latin Fusion, and Dq for various dining choices.
Are there any electronics or telecommunications stores close to Staples?
Yes, T-Mobile and Amazon Locker - Appiano are nearby for mobile and delivery services.
What types of office products and technology can I find at Staples Concord?
Staples offers Chromebooks, laptops from HP, Dell, Lenovo, printers from Canon, Epson, Brother, desktops, ink and toner, office supplies, and furniture.