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Staples

3.8
(216 reviews)

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Concord, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
1480 Concord Pkwy North Suite 350, Concord, NC
28025, United States

Hours

Reviews

3.8
216 reviews
5 stars
127
4 stars
25
3 stars
5
2 stars
7
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and kindness, others were criticized for rudeness and lack of assistance.

Print Department Issues

Numerous complaints about the print department highlight inefficiency, poor communication, and understaffing, leading to frustrating experiences for customers.

Store Management

Management practices received criticism for poor handling of customer issues and lack of support for staff, contributing to negative customer experiences.

Store Environment

The store is generally described as clean and well-organized, but there are concerns about staffing levels and the efficiency of service during busy times.
  • AS
    Anna Sergent
    2 days ago
    5.0
    Had a great experience today and great customer service from Anthony ☺️ He was very kind, patient, and helped me find exactly what I needed after I was pacing the aisle a few times haha!
  • MM
    Mark McInnis
    Feb 22, 2026
    3.0
    Exactly what you would expect. Nothing special at this location.
  • GN
    Goddess Nise
    Feb 17, 2026
    5.0
    I make my amazon returns here. The process is always so fast and smooth.
  • PW
    Patti Whittaker
    Feb 7, 2026
    1.0
    I came in today for marketing because I could not get the information on the back of the business card to show. I called the store on Friday and the person in print department said to please come in and we’ll help you. I just came into the store. The store was not busy, But to be fair, I’m sure that does not mean that the woman in the printing department was not busy. She may have been doing a lot of online orders however she acted like it was such a hassle to help. She had no other customers at the time. If she had just spent two quality minutes with me, the whole process would’ve been completed so much more quickly and without hassle. I did become frustrated. Why do so many people who work with the public Act like customers are bothering them when they need help? Why? Other times I’ve gone in there because I do get printing and I get helpful people. I just didn’t feel like I got it today.
  • JC
    Joey Cedano
    Jan 27, 2026
    1.0
    I rarely leave reviews, but the service at this printing department was unacceptable. I waited two hours, only to spend another 30 minutes arguing with a staff member about a standard business flyer. Despite being told the job would be ready in an hour, it still wasn't finished when I returned. The only saving grace was a woman who stepped in at the end and tried her best to help; I commend her efforts, but the overall management and efficiency here need a major overhaul.

Frequently Asked Questions About Staples

What services does Staples in Concord, NC offer?

Staples provides printing, shipping, technology, travel, and recycling services along with products essential for working and learning.

What are the store hours for Staples Concord?

Staples is open Monday to Friday from 9 AM to 8 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 6 PM.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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