FedEx Ship Center

3.2
326 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Concord, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4542 Enterprise Dr, Concord, NC
28027, United States

Hours

Reviews

3.2
326 reviews
5 stars
148
4 stars
26
3 stars
19
2 stars
10
1 star
123

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant problems with package delivery, including delays, misdeliveries, and lack of communication from drivers.

Customer Service

While some staff members were praised for their helpfulness, many reviews highlighted poor customer service experiences, including unhelpful automated systems and unresponsive representatives.

Staff Performance

There were mixed reviews about staff performance; some employees were described as friendly and efficient, while others were criticized for being unhelpful or rude.

Location Accessibility

The facility's location was noted as being difficult to find, and there were complaints about unclear pickup instructions.

Overall Satisfaction

Overall, customer satisfaction was low, with many expressing frustration over the reliability of FedEx services and a preference for alternative shipping options.
  • CS
    Cam Simmons
    Oct 22, 2025
    1.0
    Awful experience, Terrence is a horrible delivery driver and needs to be fired immediately in my opinion.
  • DH
    Deanna Haneline
    Oct 17, 2025
    5.0
    She was very polite.... Very helpful and I'll be using them in the future
  • DH
    Denise Hensel
    Oct 15, 2025
    1.0
    In the past month, we have three important packages to be delivered to our address from the Concord branch. The packages were lost, or they were sent to the wrong route or they were on the truck for delivery for days. We have called Fedex each time and contrantly get the runaround. This particular branch of Fedex seems to have no regard for their customers, which is a shame since it affects the reputation of Fedex in general.
  • TR
    Tristan Reed
    Sep 8, 2025
    1.0
    has had my package for 3 days and hasn’t left the carrier , get it together!!
  • TD
    Theresa Denton
    Aug 11, 2025
    1.0
    Don’t order from shops that use FedEx. Awful service, barely no tracking. USPS is better!

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Concord, NC offer?

FedEx Ship Center provides packing supplies, boxes, and a range of shipping services including expedited, standard, economy, international, ground, and freight shipping.

What are the operating hours of FedEx Ship Center in Concord, NC?

The center is open Monday through Friday from 8:45 AM to 8:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.