FedEx Ship Center

3.2
330 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply StoreFedEx
Visit FedEx Ship Center in Concord, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
4542 Enterprise Dr, Concord, NC
28027, United States

Hours

Reviews

3.2
330 reviews
5 stars
149
4 stars
26
3 stars
19
2 stars
10
1 star
126

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported delayed, lost, or misdelivered packages, with many expressing frustration over the lack of reliable service.

Customer Service

While some staff members were praised for their helpfulness, many reviews highlighted poor customer service experiences, including unhelpful responses and difficulty reaching live representatives.

Incompetence

Several reviews mentioned instances of incompetence, such as packages being marked as delivered when they were not, and drivers failing to follow delivery instructions.

Positive Staff Interactions

Despite the overall negative feedback, some customers noted positive interactions with specific staff members who provided excellent service.
  • JD
    Jon Doe
    Jan 5, 2026
    1.0
    It is known for delayed or missing packages.
  • NW
    Nikki Williamson
    Dec 20, 2025
    1.0
    I wouldn’t give any starts of it were possible. Every package I’ve ever expected has resulted in a driver walking to my door, putting an undeliverable sticker on it, and leaving before we can get to the front door.
  • IL
    I'sha Love
    Dec 11, 2025
    1.0
    From the reviews this location needs to be investigated. Im going to call corporate because all these reviews are not lying. Someone from this location open my package and stole items out. Went there and the manager wouldn't even attempt to help she must have stole the items because she kept dismissing me. She is worthless and useless and wish someone else would get her job.
  • CS
    Cam Simmons
    Oct 22, 2025
    1.0
    Awful experience, Terrence is a horrible delivery driver and needs to be fired immediately in my opinion.
  • DH
    Denise Hensel
    Oct 15, 2025
    1.0
    In the past month, we have three important packages to be delivered to our address from the Concord branch. The packages were lost, or they were sent to the wrong route or they were on the truck for delivery for days. We have called Fedex each time and contrantly get the runaround. This particular branch of Fedex seems to have no regard for their customers, which is a shame since it affects the reputation of Fedex in general.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Concord, NC offer?

FedEx Ship Center provides packing supplies, boxes, and a range of shipping services including expedited, standard, economy, international, ground, and freight shipping.

What are the operating hours of FedEx Ship Center in Concord, NC?

The center is open Monday through Friday from 8:45 AM to 8:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.