With a focus on the community of small businesses and consumers, Staples in Clemmons, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Numerous reviews highlighted poor customer service, particularly in the printing department, with staff being described as rude, unhelpful, and lacking communication.
Staff Attitude
Many customers reported negative experiences with staff attitudes, indicating a lack of friendliness and professionalism, especially among employees in the printing area.
Mixed Experiences
While some customers praised individual employees for their helpfulness and knowledge, overall experiences varied significantly, with many expressing dissatisfaction.
Store Cleanliness
Several reviews noted that the store was clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciated the availability of products and reasonable prices, although there were complaints about inventory management and stock discrepancies.
MH
Martin Hauser
2 days ago
2.0
Beware of extended warranty through Staples warranty on chair with height cylinder, our new chairs are less than a year old we purchased the extended warranty followed the process to get the warranty claim started process, said claim not allowed item not covered call this other number, so I did the young lady was very helpful she goes we don't replace the whole chair we just replace a part 7 to 10 days to get apart. don't even bother trying to get your money back all they'll do is give you a store credit last time we buy from Staples.
JS
Jennifer Sink
Feb 7, 2026
5.0
Great service. Convenient location
QP
Quay Pretlor
Feb 4, 2026
1.0
Horrible!
CS
Christopher Squire
Jan 28, 2026
1.0
The lady behind the counter of the print shop is not a very nice person or even friendly, very abrupt and when I come in I always hope for the gentlemen who is always a pleasure to work with.
RT
Robert Thomason
Jan 12, 2026
1.0
The other reviews obviously show a pattern of terrible customer service. The staff was rude and the manager (tall dark hair gentleman) was just as rude. Which tells me it's the culture. This is not the first time but I finally left a review. I will avoid this store as much as possible.