United States Postal Service

2.9
178 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 604 E Front St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
604 E Front St, Clayton, NC
27520, United States

Hours

Reviews

2.9
178 reviews
5 stars
78
4 stars
4
3 stars
5
2 stars
8
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting their efficiency and willingness to assist.

Delivery Issues

Numerous complaints were made regarding packages being delivered to the wrong addresses, delayed scans, and missing items.

Cleanliness and Organization

Some reviews highlighted the need for better maintenance of the post office's physical appearance and organization.

Long Wait Times

Several customers mentioned long lines and wait times, suggesting a need for more staff during busy periods.
  • KR
    Kevin Rosella
    3 days ago
    1.0
    Laziest people I’ve ever met in my entire life. Can’t believe my taxes won’t even afford some tape. I will take my business elsewhere always
  • SK
    Suge Knight
    Jan 3, 2026
    1.0
    I don’t understand this place. I live in small towns before, but this is ridiculous. I drop off packages every single day. And for some reason, it’s never scan until the next day so whenever I get feedback, it looks like my orders that I have dropped off for a day or two behind which affects my clientele in the information that they need You pick up a package scan it I don’t know why this is always a problem
  • CM
    Corinne Magnone
    Dec 12, 2025
    5.0
    Great experience and the friendliest and most efficient usps people I‘ve ever seen!
  • GC
    Gerardo C
    Nov 4, 2025
    5.0
    Kindest staff I’ve seen at USPS location, maybe it’s a Clayton thing 💗
  • KP
    Kumo Pest
    Oct 6, 2025
    5.0
    The crew here is great.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.