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The UPS Store

3.3
(178 reviews)

Business Details

20 Publix Dr, Clayton, NC
27527, United States
(919) 205-1889
https://locations.theupsstore.com/nc/clayton/20-publix-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7401 in Clayton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Marketplace At Flowers Crossroads.

Details

  • DeliveryNot available
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
20 Publix Dr, Clayton, NC
27527, United States

Hours

Reviews

3.3
178 reviews
5 stars
95
4 stars
3
3 stars
5
2 stars
10
1 star
65
  • PS
    Pamela Schalk
    Feb 12, 2026
    5.0
    There was a short line and 3 people working at the registers, so people were quickly helped.
  • KC
    Kage Cheadle
    Feb 9, 2026
    1.0
    Terrible customer service. Spent over $200 to get a package next day air and it didn’t get there until 4 days later. Received zero help to rectify the situation.
  • LH
    Luizamaria Harrell
    Jan 24, 2026
    1.0
    Totally agree with the comments! It’s unfortunate good one’s working there, but most of them are extremely rude. Have no customer service skills, Whoever is the manager or running this UPS store really needs to teach their employees to be a little bit better than the customers attitudes unnecessary. There is one particular woman mature, looking woman hope she’s not the manager!! with an accent she knows who she is she’s extremely rude to customers, and does not know how to talk to them. She should be ashamed of herself and show a little bit more maturity, considering she seems to be the older one in there.
  • RG
    Robert Griggs
    Jan 22, 2026
    5.0
    Andrea and Courtney are the absolute best. The energy in that particular UPS store is through the roof. Andrea treats everyone like family and I cannot express my gratitude enough through words.
  • SS
    Sarah
    Jan 17, 2026
    1.0
    This place is awful. There is a line no matter what time I stop in. Usually I have pre boxed and labeled Amazon returns. I should be able to drop them off in a bin or something not stand and wait. Usually there are 2-3 employees. One is helping the others standing and chatting. Making eye contact with people in line and ignoring that their co worker is drowning and needs help.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are The UPS Store #7401's regular operating hours?

The UPS Store #7401 is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.

Brand Certified Facts from The UPS Store

This information is certified by The UPS Store and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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