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United States Postal Service

1.6
(275 reviews)

Business Details

1101 Sunset Rd, Charlotte, NC
28216, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1101 Sunset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1101 Sunset Rd, Charlotte, NC
28216, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 3:00 PM
SundayClosed
5/25/20268:30 AM - 5:00 PM
6/19/20268:30 AM - 5:00 PM
7/4/20269:00 AM - 3:00 PM
9/7/20268:30 AM - 5:00 PM
10/12/20268:30 AM - 5:00 PM
11/11/20268:30 AM - 5:00 PM
11/26/20268:30 AM - 5:00 PM
12/25/20268:30 AM - 5:00 PM
1/1/20278:30 AM - 5:00 PM

Reviews

1.6
275 reviews
5 stars
26
4 stars
13
3 stars
6
2 stars
12
1 star
218
  • GN
    geraldine nichols
    Jan 31, 2026
    4.0
    Superbly busy post office depending on the time you visit. Customer service is great and very apologetic for the long wait.
  • PD
    Plate Dee
    Jan 7, 2026
    1.0
    Today is 1/7/2026 it is 8:42am. This post office is suppose to open at 8:30am. Metal gate is still down. This is an inconvenience to the people who are trying to get to work by 9am.
  • AC
    Andrew Crawford
    Jan 5, 2026
    1.0
    As other people have stated, this location doesn't even deserve 1 star. We have had a p.o. box at this location for a long time and I can honestly say that the quality has been decreasing especially over the course of the past year. We usually have a notification slip placed in the p.o. box when it was time to renew. This time around we did not. There was a barrier placed in the back of the box and no notification. When we went to the front, the individual who was there stated that the box had been closed. When asked why there had not been any notification, they claimed, they responded saying that they apologized "If that is what happened ". In addition when we asked what happened with the mail that we should have received, they responded that it was returned to sender. In the end we paid to have the box renewed. However I am disgusted with nit only this post office but the usps in general. Sad to say I hope that usps is shut down completely. They provide very poor service and constantly increase the prices, not only for the p.o. box fee but all their services.
  • XB
    Xavier Bridges
    Dec 16, 2025
    1.0
    My package has been stuck in a mailbox for days because the key and lock won’t work and each time my wife goes to the office they just give her the run around saying someone will call. This place is the worst!!
  • AV
    albanahir valentin
    Nov 8, 2025
    1.0
    This how our postal carrier left our mail . I understand now why I don’t receive my packages and get my mail lost

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 26, 2026Yext Knowledge Graph
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