The UPS Store

Reviews

• AK

  Anna Kuntz

  Apr 27, 2026
  1.0
  Employees trash talking behind the counter because I don't want to buy a whole roll of tape l'll never use again for a single package. You work at a mail place I'm sorry for requesting two strips of tape. I’m undeserving of two seconds of your precious valuable time. Don't be a service worker if you can't have basic decency. Not an amazon return like you thought btw. Services themselves went smoothly but I really did not appreciate the rudeness. Completely unacceptable. I won't be back to this location
• MK

  Malvika K

  Apr 26, 2026
  5.0
  Sent my amazon return through here, staff are so helpful and make it easy.
• PM

  Pryce Macon

  Mar 19, 2026
  1.0
  I walked in asking for assistance with a Notary at 6:45 pm the guy was clearly ready to go and not help me. He refused to look at the document before he notarized it. I asked two if not, three times can you please tell me where to sign I've never done this before. I signed it Knowing it was a mistake I walked in trying to prevent this bad experience. This prolonged the process of an emergency.
• LF

  Laura F

  Feb 14, 2026
  5.0
  No wait and friendly staff
• KF

  Kazem Farameh

  Jan 27, 2026
  5.0
  To the Branch Manager, UPS 4100 Carmel Rd Charlotte, NC 28226 I would like to express my sincere appreciation for Ms. Victoria at your UPS location. She truly helped me from the heart and with great patience while I was completing my passport renewal forms. Even after I made several mistakes filling out the forms, she remained calm, kind, and supportive, and continued to help me until everything was done correctly. This was not required of her, yet she did it willingly and respectfully. Her patience, kindness, and professionalism made a difficult process much easier for me. She is truly a valuable asset to your branch. Sincerely, Kazem Farmeh

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