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The UPS Store

4.8
(49 reviews)

Business Details

311 East 5th St, Charlotte, NC
28202, United States
(980) 316-7931
https://locations.theupsstore.com/nc/charlotte/311-east-5th-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #7931 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • [Free/Paid] wi-fiNot available
  • Onsite servicesAvailable

Location

The UPS Store
311 East 5th St, Charlotte, NC
28202, United States

Hours

Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 3:00 PM
Sunday10:00 AM - 3:00 PM
4/5/2026Closed
5/10/2026Closed
5/25/2026Closed
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.8
49 reviews
5 stars
46
4 stars
0
3 stars
0
2 stars
0
1 star
3
  • KA
    Kim Alexander
    4 days ago
    5.0
    I had an outstanding experience at the The UPS Store #7031—truly one of the best I’ve ever had in bringing a logo from concept to real, usable application. This was a last-minute project, and from the very beginning, the team was incredibly thorough in understanding not just the design itself, but how the logo would be used—across materials, branding, and public-facing presentation. They took the time to align every detail so that the final product wasn’t just visually appealing, but purposeful and ready for real-world use. Chloe’s welcoming spirit, genuine care, and incredible attention to detail—paired with her hands-on approach—made this experience feel both personal and seamless; she truly brought my vision to life in a way that translates beyond design and into impact. I also want to thank Jiggy, the owner, who was hands-on throughout the process. As a small nonprofit organization, it meant so much to feel seen, valued, and appreciated. Jiggy went above and beyond—helping us think through logo usage and even designing options for our consideration. That level of care and strategic support is rare. If you need support not just with printing, but with understanding how your logo and brand come to life in real use—this is the place to go. They don’t just create—they help you tell your story the right way. I’ve visited several UPS locations, but this one is on another level. Highly recommend!
  • IM
    Ivy Maldonado
    Apr 19, 2026
    5.0
    Great location!! Jiggy, the owner, is so nice and personable and helped me with my service needs and passport photos. Quick and easy process. Thank you Jiggy!
  • IM
    Ivy Maldonado
    Apr 19, 2026
    5.0
    Great location!!! Mr Jiggy the owner is so personable and friendly. He made sure my service needs were met and helped me with passport photos ! Quick and easy.
  • TW
    Tennia Webb
    Apr 6, 2026
    5.0
    So I arrived at the front desk of Springhill Suites uptown Charlotte intending of checking in to my room. I forgot to print my explorers form before I left the house, and asked the employee at the front desk if I could email it to her and she said no without hesitation (I've had several employees allow me to email the form to them in the past). It just so happens that it was a UPS store in the lobby of the hotel. I went into the store, and emailed my form to the UPS stores email. When the form arrived to the stores email address the representative "Jiggy" handed me the form, and said "you don't owe me anything." I asked was he sure, and he responded "absolutely" with a smile on his face. I am so grateful for him, and his excellent customer service. I recommend this location to anyone in need of their services.
  • SC
    Sage & Citrus
    Apr 6, 2026
    5.0
    Great UPS location! Jiggy is consistently friendly, patient, and very helpful & makes every visit smooth and quick. Jiggy handled all of our signage and print marketing materials seamlessly and worked closely with me to get everything done on time for our grand opening. He even offers a fun spin-the-wheel promotion after a certain amount spent, which adds a nice extra touch. You can tell they really care about customers at this location & there’s not much they don’t do. Definitely the best location I’ve been to & highly recommend!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #7931 in Charlotte offer?

The UPS Store #7931 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified April 26, 2026Yext Knowledge Graph
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