Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
Trucker avoid this place for delivery, they don’t care about the driver’s time.
WG
WILLIAM GOODWIN
Mar 9, 2026
1.0
4.5 hrs to unload empty plastic bottles. Fd my day up. Could have got next load and run legal. Not now...
GL
General Mecanic V8, LLC
Mar 9, 2026
1.0
I’ve had a very frustrating experience with Primo Water delivery. Their deliveries are extremely inconsistent. There have been multiple times where our scheduled delivery simply did not show up, leaving us without water for days.
What makes it worse is that when they fail to deliver on time, there is no credit or compensation offered to the customer for the inconvenience. However, if your payment is late, they have no problem quickly adding late fees to your account.
It feels very one-sided — customers are expected to follow all the rules and pay penalties, but the company takes no accountability when they fail to provide the service they are charging for.
Reliable delivery is the entire purpose of a water delivery service. Unfortunately, that reliability just hasn’t been there. I would not recommend Primo if you’re expecting consistent service.
MR
MARCO RAMIREZ
Feb 26, 2026
1.0
Esta compañía es una gran basura, si eres camionero no vengas aqui, los empleados son flojos y no quieren trabajar, estuve 10 hrs para hacer una entrega y nadie te da respuesta del porque la demora.
MA
Mohammed Al ahmad
Feb 24, 2026
1.0
Truck driver Don't ever deliver to here they will let you wait 20h for unloading
Frequently Asked Questions About Primo Brands Delivery
What types of water brands does Primo Brands Delivery offer?
Primo Brands Delivery offers branded beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.
Can I get water delivery service at my home or business?
Yes, Primo Brands Delivery provides water delivery services to both residential homes and commercial businesses.
Where is Primo Brands Delivery located?
Primo Brands Delivery is located at 1845 Lindbergh Street, Charlotte, NC, 28208, USA.
How can I contact Primo Brands Delivery for orders or inquiries?
You can contact Primo Brands Delivery by calling +1 800-274-5282.
What are the business hours or is Primo Brands Delivery currently open?
Primo Brands Delivery is currently open; no closing status is indicated.
Does Primo Brands Delivery have an online presence where I can learn more?
Yes, you can visit their website at https://local.readyrefresh.com/nc/charlotte/bottled-water-delivery-charlotte-nc-dcnc28208.html or find them on Facebook and Instagram @primobrandscorp.
What categories of services does Primo Brands Delivery specialize in?
Primo Brands Delivery specializes as a Water Cooler Supplier and Beverage Distributor.
Are there any nearby restaurants where I can dine before or after getting water delivery from Primo Brands Delivery?
Yes, nearby dining options include Yard Cooked Dishes (Caribbean and Jamaican cuisine), Cottage 2 (Chinese fast food), and J's Wings (chicken restaurant).
Which local businesses near Primo Brands Delivery provide personal care services?
Nearby personal care businesses include Bigtankthebarber and Master Kutz Barber Shop (both barbers), Alexis African Hair Braiding (hair salon and beauty spa), and NC Nail (nail and beauty salons).
Are there nearby facilities where I can rent trucks or store items near Primo Brands Delivery?
Yes, nearby options include U-Haul Moving & Storage at Freedom Mall for truck rentals and Public Storage for self-storage facilities.
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