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Primo Brands Delivery

2.9
(297 reviews)

Business Details

9925 Statesville Road, Charlotte, NC
28269, United States
(800) 274-5282

About

Water Cooler SupplierBeverage Distributor
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.

Location

Primo Brands Delivery
9925 Statesville Road, Charlotte, NC
28269, United States

Reviews

2.9
297 reviews
5 stars
136
4 stars
5
3 stars
4
2 stars
4
1 star
148
  • RK
    Rajendra Karki
    Mar 24, 2026
    1.0
    Trucker avoid this place for delivery, they don’t care about the driver’s time.
  • WG
    WILLIAM GOODWIN
    Mar 9, 2026
    1.0
    4.5 hrs to unload empty plastic bottles. Fd my day up. Could have got next load and run legal. Not now...
  • GL
    General Mecanic V8, LLC
    Mar 9, 2026
    1.0
    I’ve had a very frustrating experience with Primo Water delivery. Their deliveries are extremely inconsistent. There have been multiple times where our scheduled delivery simply did not show up, leaving us without water for days. What makes it worse is that when they fail to deliver on time, there is no credit or compensation offered to the customer for the inconvenience. However, if your payment is late, they have no problem quickly adding late fees to your account. It feels very one-sided — customers are expected to follow all the rules and pay penalties, but the company takes no accountability when they fail to provide the service they are charging for. Reliable delivery is the entire purpose of a water delivery service. Unfortunately, that reliability just hasn’t been there. I would not recommend Primo if you’re expecting consistent service.
  • MR
    MARCO RAMIREZ
    Feb 26, 2026
    1.0
    Esta compañía es una gran basura, si eres camionero no vengas aqui, los empleados son flojos y no quieren trabajar, estuve 10 hrs para hacer una entrega y nadie te da respuesta del porque la demora.
  • MA
    Mohammed Al ahmad
    Feb 24, 2026
    1.0
    Truck driver Don't ever deliver to here they will let you wait 20h for unloading

Frequently Asked Questions About Primo Brands Delivery

What types of water brands does Primo Brands Delivery offer?

Primo Brands Delivery offers branded beverages including Poland Spring®, Pure Life®, Saratoga®, The Mountain Valley®, Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, Zephyrhills®, Primo Water™, Sparkletts™, Splash Refresher™, and AC+ION®.

Can I get water delivery service at my home or business?

Yes, Primo Brands Delivery provides water delivery services to both residential homes and commercial businesses.

Brand Certified Facts from Primo Brands Delivery

This information is certified by Primo Brands Delivery and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
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