FedEx Office Print & Ship Center

Reviews

• CB

  Christian Bohmfalk

  4 days ago
  2.0
  Horrible customer service. I wanted help scanning a legal document, but the staff member just walked me to the machine and told me to do it myself. Of course, the first scan came out sideways and I had to do it again and ended up having to pay for it twice. They have tons of people working there, but none of them seem to care to help anyone.
• DM

  D M

  Apr 17, 2026
  1.0
  ⸻ I came in for a return that clearly stated “no box or label needed” and showed the QR code at the counter. Despite that, I was charged $3.74 for a poly mailer, which shouldn’t have been necessary for this type of return. That also seems excessive for a simple mailer for a pair of jeans. The employee I interacted with wasn’t friendly or particularly helpful, which didn’t make the situation any better. Overall, it felt like the process either wasn’t understood or wasn’t followed—or that customers are being nickel-and-dimed for basic supplies, that are truly not needed. I’ve never had this issue at a The UPS Store—they handle scan-and-ship returns without charging for packaging—so I’ll be using them from now on.
• IP

  ISHAN PATHAK

  Mar 31, 2026
  1.0
  They don't take Lithium batteries package even they provide labels
• JG

  jia gao

  Mar 21, 2026
  1.0
  Terrible attitude and service
• AS

  Andrew Spalla

  Feb 21, 2026
  1.0
  Every time I go to drop off a package the rules change. Clearly, they just do not want to do any work there. After lugging 2 very large boxes in, as they no longer provide a cart for customers, they refused to ship them due to how they were packaged, which is the exact packaging in which they were shipped to me. This is one of many issues I've had in the past 1-2 years.