FedEx Office Print & Ship Center

Reviews

• HA

  Henry Alonzo

  Apr 18, 2026
  5.0
  Earlier this week, I brought in a sloppy, unprofessional, unusable coil bound book that was previously done at Staples. I brought the book in with the purpose to see if FedEx Print could redo it in a professional manner. Right off the bat, Maritza recognized what the issue was and started working with me to come up with a solution. She used her resources and experience to breakdown the previously bound book, trimmed the edges to make sure everything was even and flush; she took the time to test punch holes to make sure everything would line up and ended up presenting back to me a professional bound book that I would be proud to use everyday. If you have print needs, I recommend NOT going to STAPLES, but seeing Maritza and her team at FedEx Ballantyne. First Image is the final product from FedEx, the second & third image is what was brought in originally.
• WW

  Wulfrunian

  Apr 9, 2026
  4.0
  Prompt, friendly greeting and necessary packaging done within 10 minutes. Excellent service.
• KK

  Kevin

  Mar 30, 2026
  1.0
  People worked here forgot what this service is created for, instead of helping people solve problem and ship items, they intentionally create hurdles to refuse service. The excuse is ridiculous when we tried to return a small necklace packaged in a small used box from Macy's used to ship a small bottle of perfume. They refused to ship the necklace saying they don't like the half peeled label from the old box as it's "hazardous" and we cannot even remove the old half label to meet their requirement but have to go back. Come on, people, this is the place to help the community and law abiding people, not a place for you to talk down to people and forgot what you are here for. Really unprofessional and arrogant. No wonder this place has lower rating all the time.
• NF

  Natasha Flores

  Mar 14, 2026
  1.0
  If I could give 0 I would. The lines ate insane and no system. I just needed to pick up a paid order and I had to wait in a huge line of people shipping huge things. And the printing counter is just to place orders, and NO SIGNS directing!!!! Make that make sense. Never coming here again! Thats why Amazon will take everything.
• VT

  Vincent Teodosio

  Mar 9, 2026
  5.0
  Jasmine at the FedEx Office in Charlotte provided truly outstanding service. She was friendly, professional, and incredibly helpful from start to finish. Jasmine went above and beyond to make sure everything was done perfectly and quickly. It’s rare to experience customer service this good — she definitely deserves five stars! thank you for everything, Jasmine

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