Brand Certified
United States Postal Service
3.2(119 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1233 The Plz, Charlotte, NC
28205, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1233 The Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
119 reviews
5 stars
59
4 stars
6
3 stars
3
2 stars
2
1 star
49
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and efficient, particularly highlighting employees like Kelly and Yvonne.
Service Issues
Several reviews mentioned long wait times and staffing shortages, particularly on busy days, leading to frustration among customers.
Customer Service
While some customers experienced excellent service, others reported rude behavior from certain employees, indicating inconsistency in customer service quality.
Operational Challenges
Customers expressed dissatisfaction with inconsistent hours, closures, and lack of drop-off options, which contributed to a negative experience.
- TOTara ONeillFeb 16, 20263.0I love the staff but now there is no parking with the addition of the Atrium medical office. Front street parking is designated as a bike lane. Very poor planning and frustrating for PO Box holders. :-/
- LLLindsayJan 10, 20261.0Having only one person working on a Saturday led to a 45-minute wait. Kelly was doing her absolute best… she was kind, hardworking, and clearly trying to keep up but the long line left her understandably overwhelmed. This is a staffing issue. Kelly deserves some help!!
- ABAndrew BaischJan 10, 20261.0Saturday morning, the day most people have available to go to the poster office, and there's only one person working.
- EMEmily MoatsJan 7, 20265.0Ms. Sabrina was very helpful and nice even when I had no clue what I was doing
- SBSharon BarciaDec 13, 20251.0No one is here 15 min already .
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1233 The Plz?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1233 The Plz?
Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search and reserve a PO Box online at USPS.com, then complete the setup in person at the Post Office.
Is the lobby accessible after hours for PO Box customers?
Most USPS locations offer 24/7 lobby access to PO Boxes, but you should check with this local Post Office for specific hours.
What nearby childcare service can I visit before or after my visit?
Notable Nannies Agency is nearby and offers nanny and childcare services, making it convenient if you need care while handling your postal needs.
Where can I grab a coffee close to the Post Office?
The Giddy Goat Coffee Roasters is nearby, offering coffee, American food, and smoothies — a great spot to relax before or after your visit.
Are there any local breweries or bars near the Post Office to explore?
Yes, Burial Beer Co. Charlotte Taproom and Single Barrel Room are nearby breweries and bars you can visit to unwind after postal errands.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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