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Visit your local Post Office™ at 1233 The Plz to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers praised the friendly and helpful staff, particularly highlighting employees like Kelly and Yvonne for their exceptional service.
Efficiency
While some reviews noted quick service, others reported long wait times and inefficiencies, especially during busy periods.
Inconsistency
There were mixed experiences regarding staff attitudes, with some customers encountering rudeness or lack of assistance from certain employees.
Operational Issues
Customers expressed frustration with inconsistent hours, closed doors before posted times, and lack of drop-off options for mail.
Overall Experience
Despite some negative feedback, many customers still consider this location their favorite due to the generally positive interactions with staff.
SS
Sergi
4 days ago
5.0
Best service which I ever see at usps, Kelley was so helpful and nice not only to me but also to customers at front of me. If you don’t want to see topical usps worked, goes here there really helpful and not rude
KB
Kennedy Burch
Nov 10, 2025
5.0
Yvonne it’s just the sweetest and so helpful! She was so fast and efficient too, and made everyone who came in smile.
L8
Life Is Good 8888
Oct 17, 2025
5.0
Kelly and the staff are always friendly and helpful!!! Kelly has a great attitude and is very welcoming and professional!
NC
Natalia Cazarine
Sep 13, 2025
5.0
This my favorite usps shop around town! I knew I was a regular when the lady called me by name! It was so cute! God bless, it makes a huge difference when people care and smile at you
CC
Cally Crocco
Jul 28, 2025
5.0
Never thought I’d be saying anything like this but, that was my favorite experience I’ve had at a bank. Monday morning, one employee named Kelly. She was the most friendly, joyful, knowledgable, clear, quick employee. She made my morning!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service at 1233 The Plz?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more.
Can I apply for a passport at this location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 1233 The Plz?
Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays and major holidays.
What is the cost for a passport photo at this Post Office?
The fee for a passport photo at USPS is $15.
Can I rent a PO Box online for this location?
Yes, you can search and reserve a PO Box online at USPS.com, then complete the setup in person at the Post Office.
Is the lobby accessible after hours for PO Box customers?
Most USPS locations offer 24/7 lobby access to PO Boxes, but you should check with this local Post Office for specific hours.
What nearby childcare service can I visit before or after my visit?
Notable Nannies Agency is nearby and offers nanny and childcare services, making it convenient if you need care while handling your postal needs.
Where can I grab a coffee close to the Post Office?
The Giddy Goat Coffee Roasters is nearby, offering coffee, American food, and smoothies — a great spot to relax before or after your visit.
Are there any local breweries or bars near the Post Office to explore?
Yes, Burial Beer Co. Charlotte Taproom and Single Barrel Room are nearby breweries and bars you can visit to unwind after postal errands.