Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10926 Quality Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.3
235 reviews
5 stars
57
4 stars
15
3 stars
6
2 stars
14
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.
Efficiency
Long wait times and slow service were frequently mentioned, with customers expressing frustration over delays and lack of urgency.
Package Handling
Numerous reviews indicated issues with lost or mishandled packages, leading to concerns about reliability.
Mixed Experiences
While some customers praised specific employees for their helpfulness, others had negative experiences, highlighting inconsistency in service quality.
Cleanliness and Organization
Some customers noted that the location was clean and organized, contrasting with complaints about service.
- SKSydni KnucklesNov 5, 20251.0Fire everybody!!!!! Incompetent, lack accountability and 100% will lose and/or take your package and not help you find it. Absolutely disgusting.
- DHDonnovan HuskeyOct 20, 20251.0Why must people be so rude?we all have a job to do each day,and we all have bad days...but geesh!
- SMSophia MelquiadesSep 16, 20251.0Idk what’s wrong with the lady with the black dreads but she has a bad attitude. She was so rude to the people in the line.
- TDTi DTSep 9, 20251.0Sounds like short staffed but… not an excuse for having to wait from sunrise to dawn just to pick up a package. Less chatter and show more work ethic.
- JJJAug 14, 20251.0Terrible service is getting worse at government offices in this particular one. Terrible service is getting worse. They treat customers poorly. The employee quickly put her hand up to give a green face on the screen where I put my card to pay, which was my responsibility as a customer. And for a change, we used to be able to find packing tape to seal an envelope or bag, but now I have to buy it from them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 10926 Quality Dr?
You can send mail and ship packages, get money orders, PO boxes, passports, gift cards, and more at this Post Office.
Can I apply for a passport at this Post Office, and do I need an appointment?
Yes, this location accepts first-time passport applications. Most passport services require an appointment scheduled via the online scheduler, though limited walk-in hours may be available.
Does this Post Office offer passport photo services and what is the cost?
Passport photo services are available by appointment, and the current fee for a passport photo is $15.
How can I rent a PO Box at this location and what are the prices?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm. Prices vary by location; check pricing by entering your ZIP Code there.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but hours may vary. Contact this Post Office to confirm specific lobby access hours.
What are the operating hours of the United States Postal Service at 10926 Quality Dr?
The Post Office is open Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays and federal holidays.
Is the United States Postal Service located near any coffee shops where I can relax before or after my visit?
Yes, San Tee Coffee and Tea, a nearby coffee shop and tea room, is close by and a convenient place to enjoy a beverage before or after your Post Office visit.
Are there any nearby postal facilities if I need additional services or alternatives?
Yes, nearby postal facilities include the US Post Office and Post Office Steele Creek Station, providing alternative locations for postal services.
What community or religious organizations are near the Post Office that I might visit?
Movin Faith Ministries and Библейское Вещание BBN are nearby religious and community service organizations you might be interested in visiting.
Does the Post Office offer online appointment scheduling for passport services?
Yes, appointments for passport services can be scheduled online through the provided USPS online scheduler URL.