Brand Certified
United States Postal Service
2.3(227 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
10926 Quality Dr, Charlotte, NC
28278, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10926 Quality Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.3
227 reviews
5 stars
56
4 stars
15
3 stars
6
2 stars
13
1 star
137
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with specific complaints about certain employees being dismissive and lacking professionalism.
Delivery Issues
Numerous reviews highlighted problems with lost or misdelivered packages, with some customers expressing concerns about mail theft.
Wait Times
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during their visits.
Mixed Experiences
While some customers praised specific employees for their helpfulness, overall experiences varied widely, indicating inconsistency in service quality.
- NRNeil RubinDec 6, 20255.0Jeff was very helpful.
- TTTenchimuyo_baeNov 24, 20251.0Hey guys I never have an issue with my mail, but some of your carriers are very lazy and just drop stuff off wherever they please, at my apt complex we have a very secure mail space for all of our large packages, for some reason my package didn’t make it in the mailroom on November 21st although it says delivered, I will personally find out who was in charge over the route and I would like to speak to management.
- DHDonnovan HuskeyOct 20, 20251.0Why must people be so rude?we all have a job to do each day,and we all have bad days...but geesh!
- SMSophia MelquiadesSep 16, 20251.0Idk what’s wrong with the lady with the black dreads but she has a bad attitude. She was so rude to the people in the line.
- TDTi DTSep 9, 20251.0Sounds like short staffed but… not an excuse for having to wait from sunrise to dawn just to pick up a package. Less chatter and show more work ethic.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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