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Visit your local Post Office™ at 4117 Park Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Some employees are praised for their kindness and helpfulness, while others are reported to be rude and unprofessional.
Service Efficiency
Customers frequently mention long wait times and understaffing, particularly during busy hours.
Operational Issues
The post office often fails to open on time and has been reported closed during business hours, causing frustration among customers.
Facility Condition
The location is described as dirty and poorly maintained, contributing to a negative customer experience.
Customer Trust
There are serious concerns about package handling and potential theft, leading to a loss of trust in the service.
RP
Ryan Petty
Nov 5, 2025
1.0
They are randomly closed on a Wednesday and tons of people need to deliver packages. I was told to come here because I have too much stuff and travelled an hour to get here. This is nuts
KW
Kerri W
Nov 3, 2025
1.0
Said they closed at 5pm but went around 4:30pm and only the lobby kiosk was available, which I didn’t want to use as I’ve had issues with it previously.
BB
Brad
Oct 15, 2025
1.0
Terribly understaffed. Showed up during business hours and a sign said they were out to lunch for the next 45 minutes. Came back 1 hour later and had to wait over 1 hour to mail a package because they only have 1 employee at the desk. Pitiful.
JB
Jeneen Berry
Oct 15, 2025
1.0
Worst Post Office ever! Three times in the last month I have shown up to drop a package off that I have purchased an online label for. The post office is closed for “lunch” with doors locked and package drop box locked. Even if you wanted to use the self service machine to print postage there is no place to deposit the package. Today I arrived at 12:30 and there was a hand printed sign on the door that said they were at lunch and would return at 2:30!! That is 2 HOURS during which time they advertise to be open serving the public. I’m sure the post office will blame the government shutdown but the first two times this happened it was in September way before the shutdown. It is totally unacceptable to close a business that people rely on during business hours for the convenience of employees. Disgusting.
IG
Ivory Gilyard
Oct 13, 2025
1.0
I think employees at the postal service are attempting to steal my packages containing CBD products. Every time I have mailed a package containing CBD products they wind up hundreds of miles away from their intended destination!!!! Earlier this year I mailed such a package to Atlanta, GA which is only a 4 hour drive from Charlotte, NC, the package wound up in Kentucky! Almost a week later the package came to my home as undeliverable.
I sent another such package to NYC from Charlotte, NC and the package is now in Texas!
Either someone at the post office dislikes me or someone / some people at the post office are attempting to steal or tamper with the items that I am sending!
No one is taking responsibility for this!!!
I am going to have to restrict my customer orders to FedEx or UPS. This is not acceptable at all!
My customers will not trust me if I cannot get them their packages without this happening. I will have to refund / compensate customers for these losses.
I am going to report this to the authorities.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 4117 Park Rd?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can submit first-time passport applications and get passport photos here by scheduling an appointment in advance and completing the application form.
Is an appointment required for passport services at this location?
Yes, appointments are typically required for passport services and can be scheduled using the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 4117 Park Rd?
The Post Office is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays and federal holidays.
Can I reserve a PO Box online for this Post Office?
Yes, you can search for available PO Boxes and reserve one securely online. You will receive in-person setup instructions after reservation.
Are PO Boxes at this Post Office accessible after regular hours?
Most locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the Post Office for specific times.
What nearby shops can I visit after handling my postal needs at 4117 Park Rd?
After your visit, you can check out nearby shops like Dog Hates Dragon for flowers and gifts or K|LA Boutique for retail shopping.
Are there dining options close to this Post Office?
Yes, nearby dining options include Park Road Soda Shoppe, Osteria LuCa for Italian cuisine, and ZENSHI Handcrafted Sushi, all within a short distance.
What health and beauty services are available near the United States Postal Service at 4117 Park Rd?
You can visit nearby beauty salons and spas like Roland's Coiffures, Modern Haircutters Family Hair Care Center, and GLO30 Charlotte for skin care treatments.
Where can I find nearby financial services around the Post Office at 4117 Park Rd?
Nearby financial service options include PNC Bank ATM and Western Union for money transfer services.