United States Postal Service

3.0
165 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6241 South Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6241 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

3.0
165 reviews
5 stars
75
4 stars
7
3 stars
3
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific employees being frequently mentioned for their negative attitudes.

Operational Hours

Numerous reviews highlighted issues with the post office not adhering to its posted hours, often being closed or opening late.

Mixed Experiences

While some customers praised the helpfulness and friendliness of certain staff members, others expressed frustration with long wait times and poor service.

Staffing Issues

Several reviews noted that the location is often understaffed, leading to long lines and delays in service.
  • JC
    Jefferson Campana
    3 days ago
    1.0
    I can’t believe this ! They don’t have patience!! The attention is so bad they don’t know anything about customer service!! And plus the attitude is bad ! Are u for real ! They can’t give me any information about my own package!!
  • AQ
    Anne Queen
    Jan 2, 2026
    1.0
    Do NOT expect a REFUND if buy a 3 month mailbox online. Also terrible customer service here!
  • JR
    Jonathan Rice
    Dec 16, 2025
    2.0
    2 stars because at least they print your receipts and let you check out. The workers have attitudes. You work in customer service. Part of your job is to not be rude to customers lol...the worker that helped me didn't want to put in any extra effort and I feel like she over charged me out of spite
  • WB
    William BROWN
    Dec 13, 2025
    1.0
    Locked the front door 45 minutes before closing time. Seriously.
  • MP
    M P
    Nov 12, 2025
    1.0
    One particular employee, Yasmine, is so RUDE to everyone! Actually, verbal abusive describes it best. There's no need for that. If people don't know about a particular way to do something, they just don't know. Verbal abuse isn't tolerated but she sure does dish it out. Sad. The other ladies are very kind.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.