United States Postal Service

3.1
160 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6241 South Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6241 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

3.1
160 reviews
5 stars
75
4 stars
7
3 stars
3
2 stars
6
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Operational Hours

Numerous reviews highlighted issues with the post office not adhering to its posted hours, often being closed when customers arrived.

Staff Efficiency

Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during busy periods.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their helpfulness and friendly demeanor.

Lost Mail Issues

Several reviews noted problems with lost or misdelivered packages, contributing to dissatisfaction with the service.
  • MP
    M P
    Nov 12, 2025
    1.0
    One particular employee, Yasmine, is so RUDE to everyone! Actually, verbal abusive describes it best. There's no need for that. If people don't know about a particular way to do something, they just don't know. Verbal abuse isn't tolerated but she sure does dish it out. Sad. The other ladies are very kind.
  • YP
    Yani Peña
    Oct 29, 2025
    1.0
    They closed at 4, I don’t think is a good place
  • SL
    S Laing
    Oct 3, 2025
    5.0
    The women who work here are always knowledgeable, fast and friendly! I am so happy with purchasing a PO Box here in reliable and warm hands! Give this post office a raise all around! They stand out compared to any of the others in the area.
  • EE
    Eddie (Eddie)
    Oct 1, 2025
    1.0
    Rude employee at the counter, not just to me but other guests
  • JJ
    Jed
    Sep 23, 2025
    1.0
    I'm just curious.. is it a prerequisite to be rude at this office? Because every time I'm here the employee are rude. She rolled her eyes at me because I asked for a receipt. I dread having to come to this particular USPS location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.