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United States Postal Service

3.0
(167 reviews)

Business Details

6241 South Blvd, Charlotte, NC
28217, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6241 South Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6241 South Blvd, Charlotte, NC
28217, United States

Hours

Reviews

3.0
167 reviews
5 stars
76
4 stars
7
3 stars
3
2 stars
7
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking patience.

Inconsistent Hours

Many customers reported that the post office frequently opens late or closes early, not adhering to posted hours.

Staff Performance

While some employees received praise for their helpfulness, others were criticized for their negative attitudes and lack of professionalism.

Long Wait Times

Customers consistently mentioned long lines and slow service, often due to insufficient staffing.
  • SC
    Stacy C.
    Feb 6, 2026
    1.0
    Usually staff is really friendly but new personel was just casually leaning on the desk on phone when I walked in. Wasn’t friendly and insisted I remove absolutely all residue of a remaining battery hazard label, despite there being nothing left on there but a number, which would’ve been covered by label I was asking them to print out. Honestly extra for no reason. I still obliged out of respect, but it goes both ways.
  • JC
    Jefferson Campana
    Jan 9, 2026
    1.0
    I can’t believe this ! They don’t have patience!! The attention is so bad they don’t know anything about customer service!! And plus the attitude is bad ! Are u for real ! They can’t give me any information about my own package!!
  • AQ
    Anne Queen
    Jan 2, 2026
    1.0
    Do NOT expect a REFUND if buy a 3 month mailbox online. Also terrible customer service here!
  • JR
    Jonathan Rice
    Dec 16, 2025
    2.0
    2 stars because at least they print your receipts and let you check out. The workers have attitudes. You work in customer service. Part of your job is to not be rude to customers lol...the worker that helped me didn't want to put in any extra effort and I feel like she over charged me out of spite
  • WB
    William BROWN
    Dec 13, 2025
    1.0
    Locked the front door 45 minutes before closing time. Seriously.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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