Brand Certified
United States Postal Service
1.8(194 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
4800 Express Dr, Charlotte, NC
28208, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4800 Express Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
194 reviews
5 stars
31
4 stars
8
3 stars2
2 stars
3
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported extremely rude and unhelpful staff, leading to a negative experience.
Delivery Issues
Numerous complaints about packages not being delivered, misdelivered, or marked undeliverable without attempts.
Accessibility Problems
Customers frequently encountered locked doors during posted hours and difficulty reaching staff by phone.
Mixed Experiences
A few reviews highlighted positive interactions with specific staff members, indicating some employees provide good service.
- GDGregory DurantFeb 18, 20261.0I've had several packages that says delivered to front desk/receptionist when our apartment complex never receives mail at the front desk. Went to the post office several times and the workers are nonchalant about misdelivered packages and the supervisors are worse. You can never reach the station manager. People work too hard for money to be wasted because people are too lazy to do their job
- JTJ TFeb 12, 20261.0This branch has lost all my mail. I filled out a change of address and have not gotten any of my mail yet. I went there to get my mail and they said there is no mail. So they just throw my mail in anywhere and don’t care. They are lazy and useless at this place. It is very frustrating to have an official government agency basically destroy or lose my most confidential information.
- HTHeather TrentFeb 5, 20261.0Came here 3 times to pick up that the carrier refused to deliver , Beth would not even go back to look for the package she was rude multiple times , I had to have her listen to a voicemail to prove my package was here even with showing her the slip I got. The place is typically closed and locked up , nobody is out there when they are open. I came today nobody was out front and she asked me if the door bell worked I pushed it twice and nothing was happening. She pointed to a hole in the wall when I asked if I could call the location so I didn’t have to keep driving back to check and said she’s been waiting on a phone for two months. There is a lack of accountability and professionalism at this location.
- BCBrittney-Nichole Connor-SavardaJan 30, 20261.0They refuse to deliver a package that should have been delivered at my door from Amazon. It's dog food...nothing that needs a signature... but they REFUSE and make me come pick it up. Also, tried to call and it always errors out. I couldn't ever speak to a real person. Even the link they sent me had issues and wouldn't allow me to reopen the link. Why do government agencies tend to be so behind in technology and service! It's ridiculous.
- MSMoses SwarrayJan 24, 20261.0Rude and arrogant definitely not recemonded 0/10.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 4800 Express Dr?
You can send mail and packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take passport photos with an appointment.
Do I need an appointment for passport services here?
Yes, most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 4:00 PM, and closed on Sunday.
Are there any holiday closures I should be aware of?
Yes, this location is closed on major holidays including November 11, November 27, December 25, and January 1.
Can I reserve a PO Box at this Post Office, and how?
Yes, you can search and reserve PO Boxes online at the USPS website, then complete your setup in person at the location.
Are PO Boxes accessible after normal business hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office for specifics.
What nearby transport options can help me get to the USPS location at 4800 Express Dr?
The Post Office Airport and Charlotte North Caroline Airport are nearby, providing accessible transport options for visitors.
What nearby services can I visit before or after my trip to the Post Office?
You can visit nearby places like UPS Drop Box for alternate shipping, Dixon Financial Advisors for financial services, or The Village Griots for community and educational services.
Are there dining or refreshment options near the Post Office at 4800 Express Dr?
Yes, nearby options include American Limousine, LLC and Cinnabon for quick food and snacks after your visit.
Brand Certified Facts from United States Postal Service
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