Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1101 Sunset Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.6
270 reviews
5 stars
26
4 stars
10
3 stars
6
2 stars
12
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Delivery Issues
Many customers reported missing packages, incorrect deliveries, and delays in mail service, indicating significant reliability problems.
Operational Problems
Frequent complaints about the post office not opening on time and long wait times due to insufficient staff were noted.
Employee Attitude
Several reviews mentioned a lack of courtesy and professionalism among employees, contributing to customer dissatisfaction.
Communication Failures
Customers expressed frustration over the inability to reach the post office by phone and the lack of assistance with tracking issues.
- AValbanahir valentinNov 8, 20251.0This how our postal carrier left our mail . I understand now why I don’t receive my packages and get my mail lost
- YYy44nnaOct 7, 20251.0Lady at the front was rude to me and my friend. She didn’t want to take my cash and she was blasting music and on the phone. Very poor experience.
- ATAbdul TairuOct 3, 20255.0Postal attendants were very friendly.
- JBJ Boogie5684Sep 18, 20251.0Another delivery is "Processing at Destination" greater than 24 hours and now overdue. Likely so the postal worker can once again go through my package looking for valuables only to realize the contents of the box are stationary!
- VTVirginia TiradoSep 15, 20251.0Low personal and the one in front is not professional
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Charlotte?
It is located at 1101 Sunset Rd, Charlotte, NC 28216.
What are the regular operating hours for the United States Postal Service at 1101 Sunset Rd?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, and on Saturdays from 9:00 AM to 3:00 PM. It is closed on Sundays and major holidays.
Does this location provide passport services?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Is an appointment required for passport services at this location?
Yes, most passport services require an appointment made through the online scheduler; limited walk-in hours are available at select locations.
Can I rent a PO Box at the 1101 Sunset Rd Post Office?
Yes, you can rent PO Boxes either online or in person at this location. You'll need two valid forms of ID and a completed application if applying in person.
What are the fees for a small PO Box at this Post Office?
PO Box prices vary by location. You can check pricing for this area by visiting the USPS PO Box webpage and entering your ZIP code 28216.
Are PO Boxes accessible after regular lobby hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check directly with the local Post Office for specifics.
What nearby post offices can customers visit for postal services?
Nearby post offices include United States Postal Service, Post Office, US Post Office, and USPS Collection Point, providing additional options for mailing and package services around the area.
What other nearby services can I find close to the United States Postal Service on Sunset Rd?
Nearby you can find Western Union for money transfer services, Dollar General for discount shopping, and Oakdale Mini Mart and Oakhill Deli & Grill for convenience and dining options.
How can visiting nearby locations enhance my trip to the Post Office?
You might combine your Post Office visit with errands at Dollar General or pick up a meal at Oakhill Deli & Grill. Additionally, parking and public transit options near these locations can ease your visit.