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United States Postal Service

2.0
(51 reviews)

Business Details

2127 Beatties Ford Rd, Charlotte, NC
28216, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2127 Beatties Ford Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2127 Beatties Ford Rd, Charlotte, NC
28216, United States

Hours

Reviews

2.0
51 reviews
5 stars
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1 star
35
  • BL
    Briana Long
    Feb 11, 2026
    1.0
    No self service kiosk. Overall bad vibes.
  • DR
    Dewone Robinson
    Feb 2, 2026
    1.0
    It's 2:14 lunch is over but the people who working still not here. I don't understand people need to get their mail people have things to do they have to go to work they have other business to attend to but you have to sit and wait on other people I don't think that's right common courtesy what am I paying for. Sad
  • BR
    bob robinson
    Jan 26, 2026
    1.0
    Post office supposed to be open at 10:00 unprofessional if you don't like your job find a new job.
  • MK
    Michelle K.
    Jan 22, 2026
    1.0
    If I could give no stars I would. Very unprofessional and rude clerk. I sent my son to mail a overnight envelope which I mistakenly placed a priority mail sticker on which can't be done so yes, that was my fault. When he hands it to her she asks "what you want me to do with that"? You have one job to do and that's to deliver courteous customer service but obviously thats a lost art. My son (which I may add is 17yoa) has high functioning autism so I give him little things to do for independence reasons but the way he said you spoke and treated him was disgusting. To the point where he left my envelope with a check in it on your counter which I had to hurry back and get. Your behavior and attitude is inexcusable. I'm a dispatcher for the police department so its often I have words directed at me that can't be repeated here and never, and I do mean never am I disrespectful, unprofessional or rude despite the fact. No one put the application in your hand so if you don't like your job or plan do it as outlined in Standards of Conduct (ELM 665) "employees must maintain HIGH STANDARDS of CHARACTER, acting honestly, properly and courteously...quit
  • MJ
    Marcus Johnson
    Jan 2, 2026
    1.0
    Very disappointing experience. I arrived at the post office and the woman working there was extremely rude and yelling, insisting they close at 1 PM — despite the sign on the door clearly stating they are open until 5 PM. Completely unprofessional and unnecessary. Customer service needs serious improvement.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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