United States Postal Service

1.7
261 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6700 N Tryon St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6700 N Tryon St, Charlotte, NC
28213, United States

Hours

Reviews

1.7
261 reviews
5 stars
34
4 stars
9
3 stars
3
2 stars
6
1 star
209

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of disrespectful behavior noted.

Delivery Issues

Frequent complaints about lost or undelivered packages, with customers expressing frustration over the lack of accountability.

Mixed Experiences

While some staff members received praise for their helpfulness, the overall sentiment was negative, highlighting inconsistency in service quality.

Long Wait Times

Customers consistently mentioned long wait times and inefficient service, contributing to their dissatisfaction.

Facility Management

Numerous reviews criticized the management and operational practices, indicating a need for improvement in staff training and customer interaction.
  • GB
    g b
    4 days ago
    1.0
    I wish my experience at this Post Office was different than other reviews. Unfortunately, it was not. Indifferent, unhelpful, unknowledgeable staff with little interest in customer service. Supervisor is both unavailable and seemingly not accountable.
  • MM
    MsWordie
    Nov 5, 2025
    1.0
    Terrible post office!! They lose your mail and take no accountability at all. They are not friendly and having a PO Box here is worthless because despite an email of expected mail, it’s never delivered to my box….its very disappointing. They need someone to come in and take over, rehire, reorganize, and enforce some kind of structure.
  • CM
    coco mwamba
    Nov 5, 2025
    1.0
    This agency are so They are incompetent, I sent an urgent package for express 1 Day and the package has not arrived for 4 days.
  • JA
    Jenni Almeida
    Oct 25, 2025
    5.0
    The post office was decorated so cute with tons of breast cancer awareness stuff. As a ten year survivor it was great to see. They were so helpful and very kind. I was very impressed.
  • SO
    Seun Oginni
    Oct 24, 2025
    1.0
    the staff at this location are different. This is by far the worst experience I’ve ever had at a post office. The staff were extremely rude not just unhelpful, but flat-out disrespectful. On top of that, a package I mailed to a friend was opened and the item inside was missing when it arrived. That’s completely unacceptable and unprofessional. I’ll be filing a complaint with USPS about this location. Avoid the light skin girl on the right side.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.