Business Details
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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3515 David Cox Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
266 reviews
5 stars
66
4 stars
12
3 stars
4
2 stars
16
1 star
168
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and poor communication.
Long Wait Times
Numerous reviews highlighted excessively long wait times, often with only one employee available to assist a large number of customers.
Package Handling Issues
Several customers experienced problems with lost or mishandled packages, including packages not being scanned or delivered correctly.
Mixed Employee Performance
While some employees received praise for their helpfulness and friendliness, many others were criticized for their lack of professionalism and engagement.
Inadequate Staffing
Frequent mentions of understaffing and inefficient service contributed to overall dissatisfaction among customers.
- ANAllyssia Nixon5 days ago1.0Do not send any mail with this post office unless you want it being looked through. I sent out a simple Christmas card and when the receiver got the card it was ripped open and then placed into a separate envelope from the post office. If you plan on sending a gift card or something I would not recommend sending through this carrier.
- JAJaye Maxx AlexanderJan 4, 20265.0Extremely pleasant front line personal
- TSTeemoney 2 StacksDec 9, 20251.0I’ve called this number seven times and nobody answered the phone and it says this place is currently open till 5 and it’s 4:18PM as I Type this. This is absolutely ridiculous poor company every time you call it says a representative will be with you shortly then it rings and rings and rings just for nobody to answer. 0 stars for this post office.
- MFMrs. FreshDec 9, 20252.0They do not scan packages before sending them to the next location causing issues with tracking and shipping for my shop.
- NRNarda RodneyDec 6, 20251.0Horrible post office. It’s no wonder USPS is having trouble financially with stations like this. I dropped off my package containing an item that I sold on October 6th, and it disappeared! No tracking activated. I went back to them after a week and they all looked at me like I had six heads…everyone telling me that I just have to wait and there’s nothing they can do. Calling the USPS phone number was USELESS as they don’t have representatives to speak to you. I’ve since filed a claim and weeks later still haven’t heard anything, from anyone! I’m out a purse and the money that the sale would have brought me. I will never use this location again!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3515 David Cox Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and may also take your passport photo if you schedule an appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are usually required for passport services and photos; however, limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service on David Cox Rd?
Monday through Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays and major holidays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete setup in person at the Post Office with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations including this one offer 24/7 lobby access to PO Boxes, but exact hours may vary. Check with the local Post Office.
What nearby places can I visit before or after my postal errands?
Nearby you can visit Firehouse Subs for a quick meal, Walgreens pharmacy for convenience needs, or Liberty Tax Service for tax help.
Are there fitness or wellness options near the Post Office?
Yes, you can visit Megaflex Gym Northlake or Total You by Sonya D. for gym and spa services nearby.
Where can I find nearby dining options around the Post Office?
Nearby dining includes Fiesta Maya Mexican Restaurant, Niyo Sushi Hibachi Chinese Food, and Bryant Seafood Market.