Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 3515 David Cox Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.2
258 reviews
5 stars
63
4 stars
12
3 stars
4
2 stars
15
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of dismissive attitudes and lack of professionalism.
Wait Times
Long wait times were frequently mentioned, with customers often waiting 30 minutes or more due to understaffing.
Package Handling
There were multiple complaints about packages being lost, mishandled, or not delivered, leading to frustration among customers.
Staff Performance
While some staff members received praise for their helpfulness, many others were criticized for being slow, disengaged, or unprofessional.
Management Issues
Customers expressed dissatisfaction with management's lack of responsiveness to staffing and service issues, contributing to a negative experience.
- SMSharnece McArthurNov 13, 20251.0Charlotte has the worst post offices I’ve ever seen! How do you not have labels to send express mail? The lady rudely told me there’s nothing they can do and I have to find another post office.. what are you open for? Every single time I go to a post office in Charlotte it’s a horrible interaction
- MMMWKOct 9, 20251.0The laziest USPS I've ever been to. They simply can't be bothered to do the bare minimum.
- LClinda cashOct 5, 20251.0$32.50 PAID FOR PRIORITY EXPRESS TO BE OVERNIGHTED FROM BOCA RATON FL TO MY RESIDENCE. 1 Mile from DAVID COX RD USPS LOCATION. ** I FORGET CALLING!!!! *MY CALLS GET A BUSY SIGNAL Or After the recorded message..IM DISCONNECTED! I TYPICALLY END UP DRIVING TO P.OFFICE then sent home empty handed as Gaston Office decided to ignore the priority express envelope which is blue, and stands out! Time is of the essence for my deliveries. There pay 27.50 - 32.50, yes, extra $5. Because the sender is moving & printer had been packed. .. ON A COMPLIMENTARY NOTE: THE ONSITE EMPLOYEES ARE VERY NICE, I'M DISABLED .. PER ORTHOPEDIC SURGEON, RIGHT FOOT, IS NON-WEIGHT BEARING. I
- CWceyvion williamsSep 29, 20251.0I rarely leave reviews, but my experience with this post office was awful. The wait time was ridiculously long stood in line for almost an hour just to get to the counter. On top of that, the staff was rude and unhelpful, making the whole process even more frustrating. It felt like they didn’t care at all about customer service. Definitely one of the worst experiences I’ve had with the postal service. I Also did express shipping but never go the package the next day
- CHCABB HOMESSep 29, 20251.0I recently went hear and it was a long line and awful customer service. I did express shipping and never got the package the next day. So disappointed
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3515 David Cox Rd?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a first-time U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and may also take your passport photo if you schedule an appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are usually required for passport services and photos; however, limited walk-in hours may be available at select locations.
What are the operating hours for the United States Postal Service on David Cox Rd?
Monday through Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 3:00 PM; closed on Sundays and major holidays.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online at the USPS website, then complete setup in person at the Post Office with valid ID.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations including this one offer 24/7 lobby access to PO Boxes, but exact hours may vary. Check with the local Post Office.
What nearby places can I visit before or after my postal errands?
Nearby you can visit Firehouse Subs for a quick meal, Walgreens pharmacy for convenience needs, or Liberty Tax Service for tax help.
Are there fitness or wellness options near the Post Office?
Yes, you can visit Megaflex Gym Northlake or Total You by Sonya D. for gym and spa services nearby.
Where can I find nearby dining options around the Post Office?
Nearby dining includes Fiesta Maya Mexican Restaurant, Niyo Sushi Hibachi Chinese Food, and Bryant Seafood Market.