Brand Certified
United States Postal Service
2.6(209 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1820 Harris Houston Rd, Charlotte, NC
28262, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1820 Harris Houston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
1820 Harris Houston Rd, Charlotte, NC
28262, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
209 reviews
5 stars
70
4 stars
6
3 stars
9
2 stars
12
1 star
112
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Wait Times
Many customers reported excessively long wait times for service, particularly for passport appointments.
Lost Packages
Numerous reviews mention issues with lost or stolen packages, leading to frustration and distrust in the service.
Efficiency
Several customers noted slow service and inefficiency, particularly during busy hours or when staff were short.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction, indicating inconsistency in service quality.
- JRJon RudeFeb 11, 20261.0This post office removed my package from a full parcel and let it sit in their facility for days for no reason. When I tried to contact them, their phone service would not complete the call.
- MHMarcus HFeb 6, 20261.0Most post offices suck, but this one takes it to a new level. They work when they want to
- AZAndrea ZelayaJan 23, 20261.0Today I went to ask for a copy of my mailbox key and since I don’t know how to speak English I was using google translate. I told her I needed a copy of the key with the translator and she refused to use it and just laughed in my face and shrugged. She said some things in English but I obviously didn’t understand what she said and just agreed. Terrible service
- TSTerrell SmithJan 20, 20261.0We made a 10am appointment. I got here with my 3 small children at 9:55am and waited outside in 33degree weather until 10:31am without any type of acknowledgment. Let me remind you all that they have a large waiting area inside. We left and won’t be returning. Bravo USPS!
- IMI MJan 15, 20264.0Ms. Williams was very nice during my last visit before Christmas. The ladies had a well oiled machine operating in there. If Ms. Williams had a question, her co-worker was more than happy to provide clarification. I appreciate the professionalism as i know the holidays can be hectic.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1820 Harris Houston Rd offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 10:00 AM to 2:30 PM; closed on Sundays and major holidays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this local Post Office.
Is there a place to eat nearby after visiting the Post Office?
Yes, Chipotle Mexican Grill and Cottage Restaurant are nearby options for dining after your visit.
Where is the closest financial service near the USPS location?
Coinme, offering financial and currency exchange services, is located close to the Post Office.
If I need to send money transfers, what nearby business can help?
Western Union, a money transfer service, is conveniently located near the Post Office for your needs.
What are some nearby places for beauty or spa services after handling my postal errands?
Affordable Nails & More, Olivia's House of Beauty, and New Appearance Hair Care and Salon are nearby options for beauty and spa services.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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