Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1820 Harris Houston Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
1820 Harris Houston Rd, Charlotte, NC
28262, United States
Hours
Reviews
2.6
196 reviews
5 stars
68
4 stars
5
3 stars
9
2 stars
12
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; some customers praised individual staff members for their helpfulness, while others reported rude and unprofessional behavior from employees.
Efficiency
Many reviews highlighted slow service and long wait times, particularly for passport appointments, with complaints about inadequate staffing during busy hours.
Lost Packages
Numerous customers expressed frustration over lost or mishandled packages, with claims of poor tracking and lack of accountability from staff.
Appointment Issues
Several customers reported problems with the appointment system for passport services, including long waits despite having scheduled appointments.
Cleanliness and Organization
Some customers noted that the location was clean and organized, while others described it as chaotic and poorly managed.
- DNDustin Nall2 days ago1.0Zero since of urgency. No AC in the building. Extremely slow.
- DTDACHELL TAYLORNov 14, 20252.0I did not have a good experience here , from the beginning the older black guy Clerk 60 was intentionally skipping over me. I had an appointment for 11:45am and arrived at 10:30am he let me in and never greeted me or asked me for my appointment time but greeted the family in front of me and ask their time slot. Despite that I gave him my name and time . He then proceeded to take everyone ones appointments and walking before ever calling me . He cleared the entire building before he called my name and my appointment as at 11:45 and proceeded to take a family before me at 11:44 when I was there first ! He then looked and said I have forgot about you but took a walk in after he said that ! He then laughs in my face after seeing that I’m visibly upset for making me be the last person in the building when I was the first to arrive .! After laughing in my face told me to have a great day ! Horrible experience CLERK 60 !!!! Middle aged black man !
- LWLoren WulfNov 1, 20251.0You would think that making a passport acceptance appointment a month ahead of time would mean you’d be seen. Not here. Waited a month for an appointment just for there to be one employee who prioritized rescheduling the people he wouldn’t get to rather than taking care of those who had already been waiting. After an hour we had to get up to leave and schedule at a different location for ANOTHER month wait. USPS is an utter joke. To have one person working on a Saturday filled with pre-scheduled appointments is outrageous.
- JVJazmine VaileyOct 15, 20255.0Excelente servicio, fui el día de hoy miércoles en el horario de 9 a 12 sin cita y me atendieron muy amablemente.
- TTTOct 1, 20251.0I wish I can give them a negative zero
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 1820 Harris Houston Rd offer?
This Post Office offers mailing and shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 10:00 AM to 2:30 PM; closed on Sundays and major holidays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with this local Post Office.
Is there a place to eat nearby after visiting the Post Office?
Yes, Chipotle Mexican Grill and Cottage Restaurant are nearby options for dining after your visit.
Where is the closest financial service near the USPS location?
Coinme, offering financial and currency exchange services, is located close to the Post Office.
If I need to send money transfers, what nearby business can help?
Western Union, a money transfer service, is conveniently located near the Post Office for your needs.
What are some nearby places for beauty or spa services after handling my postal errands?
Affordable Nails & More, Olivia's House of Beauty, and New Appearance Hair Care and Salon are nearby options for beauty and spa services.