United States Postal Service

2.8
87 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8326 Pineville Matthews Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8326 Pineville Matthews Rd, Charlotte, NC
28226, United States

Hours

Reviews

2.8
87 reviews
5 stars
32
4 stars
5
3 stars
6
2 stars
5
1 star
39
  • YJ
    Yeah Jeets
    Dec 14, 2025
    1.0
    If I could post a 0 star review here I would. The package drop box has been “out of order” for at least 6 months. Are you kidding me? I know this country is broke but this is ridiculous
  • TB
    Taylor Barbee
    Dec 11, 2025
    1.0
    so rude
  • MP
    Morgan Pen
    Nov 22, 2025
    1.0
    Drop box for packages has been broken for at least 2 months now... Rendering this location useless after 5 PM for me. Avoiding this location for now. Sad.
  • BI
    Bruce InCharlotte
    Nov 17, 2025
    4.0
    Quick and super easy, I stopped in today to ship an international package. The clerk was patient, efficient and friendly. "Ki-Ki" helped me find the right envelope, fill it out properly for the United Kingdom, and provide the total amount for shipping. She was excellent. This post office has an automated vending machine for weighing and shipping stuff, accepting cards to pay for stamps. That's awesome. There does not seem to have a drive up lane for dropping off stuff into a mailbox. The parking lot here is a little nuts, so that would be helpful.
  • CW
    Chris Welsh
    Oct 7, 2025
    1.0
    When is the package drop box going to be fixed?It's been over 3 months It's been broken surely a maintenance person can quickly fix it. The counter staff are great but the management is a disgrace.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.