United States Postal Service

2.5
57 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2505 Derita Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2505 Derita Ave, Charlotte, NC
28269, United States

Hours

Reviews

2.5
57 reviews
5 stars
16
4 stars
6
3 stars
1
2 stars
4
1 star
30
  • KK
    KYA
    Oct 22, 2025
    5.0
    Brianna was very friendly & helpful assisting me yesterday and today. She took time to locate my package. more than once and now I have my package 🙂 She went above and beyond.
  • AW
    Amanda Wilkins
    Aug 14, 2025
    1.0
    Terrible customer service
  • EH
    Eddie H
    Jun 18, 2025
    5.0
    Very quick and easy process. I don’t remember her name but a young lady with glasses and dreadlocks helped me and was very kind and efficient. I usually hate going to USPS but she help me have a great experience this go around
  • TW
    Tahia W
    Jun 6, 2025
    1.0
    I stopped by this USPS location, and again they were closed. Today's note said they were closed because they were "...out of money...". Hmmmm, seems to be poor planning on this locations part because they are frequently closed for varying reasons. Need better management / preparation etc. I hope upper management at USPS are reading these reviews since there seems to be a common theme.
  • CM
    Crystal Monsegur
    Aug 21, 2017
    1.0
    Long wait & bad service

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.