Brand Certified
United States Postal Service
1.8(340 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8240 Ballantyne Commons Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.8
340 reviews
5 stars
51
4 stars
11
3 stars
7
2 stars
20
1 star
251
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted the rudeness and unhelpfulness of staff, with many customers expressing frustration over poor interactions.
Service Efficiency
Customers frequently reported long wait times and understaffing, leading to dissatisfaction with service speed.
Package Handling
There were multiple complaints about lost or mishandled packages, with customers warning others to avoid mailing important items from this location.
Mixed Experiences
While many reviews were negative, a few customers praised specific staff members for their helpfulness and efficiency.
- ZMZack MayoFeb 13, 20261.0Over 30 minutes late to open. Unacceptable.
- BLBill LindsayFeb 10, 20261.0No mail two saturdays Then no mail Monday and was supposed to get 7 pieces This is very frustrating
- SDSarah DunlapJan 5, 20261.0Do not send your wedding invitations from this location!!! We sent our wedding invitations from this post office and even brought an example invite two weeks before to confirm the postage amount and hand canceling process. After following their instructions (and using sentimental, expensive vintage stamps) we got photos from some of our guests whose envelopes arrived with all the stamps sharpied over them instead of a hand cancel. We put effort into selecting personalized and special stamps all for them to just be drawn all over with black sharpie and for our invitations to look sloppy and embarrassing. Do not trust that they will correctly hand cancel anything at this location!!!
- JHJeremy HicksDec 31, 20251.0No report of closing early, just locked doors leading to the desk area and quiet shuffling behind the locked associates doors.
- CCCuchaDec 30, 20255.0I have been using this location since the one on golflink closed , I’m there every other day dropping off my stuff from Poshmark sells, everyone is so nice and great service , it was a bit crazy the last few weeks since it was getting close to Christmas, but overall never have had a bad experience and very happy how things are handled here
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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