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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8240 Ballantyne Commons Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
8240 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
Hours
Reviews
1.8
336 reviews
5 stars
51
4 stars
11
3 stars
7
2 stars
20
1 star
247
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of basic courtesy and assistance.
Long Wait Times
Customers frequently reported excessively long wait times, often with only one employee available to serve a large number of patrons.
Lost Packages
Several customers experienced issues with lost or undelivered packages, leading to significant dissatisfaction and distrust in the service.
Staffing Issues
Many reviews pointed out that the location is consistently understaffed, contributing to poor service and long lines.
Mixed Experiences
While many reviews were negative, a few customers praised specific employees for their helpfulness and efficiency, indicating some variability in service quality.
- SDSarah DunlapJan 5, 20261.0Do not send your wedding invitations from this location!!! We sent our wedding invitations from this post office and even brought an example invite two weeks before to confirm the postage amount and hand canceling process. After following their instructions (and using sentimental, expensive vintage stamps) we got photos from some of our guests whose envelopes arrived with all the stamps sharpied over them instead of a hand cancel. We put effort into selecting personalized and special stamps all for them to just be drawn all over with black sharpie and for our invitations to look sloppy and embarrassing. Do not trust that they will correctly hand cancel anything at this location!!!
- JHJeremy HicksDec 31, 20251.0No report of closing early, just locked doors leading to the desk area and quiet shuffling behind the locked associates doors.
- CCCuchaDec 30, 20255.0I have been using this location since the one on golflink closed , I’m there every other day dropping off my stuff from Poshmark sells, everyone is so nice and great service , it was a bit crazy the last few weeks since it was getting close to Christmas, but overall never have had a bad experience and very happy how things are handled here
- BCBeverly Leak CrawfordDec 18, 20251.0Wow after seeing these comments for this post office, I am not alone in noticing these postal employees are not nice. Not one had any kind of smile at all. Not a welcoming experience. One lady looked at me and seem to roll her eyes 👀, I've never been to this location ever. Go home if you that miserable really 😠 definitely no Xmas spirit!
- MMMAPDec 17, 20251.00 stars. NOEL was extremely rude and snotty. First she complained about the colored tape I used , which is from a packaging store. So okay, but she didn’t need to be rude about it. Then she complained about the boxes I was shipping my items in. Once again, there’s nice ways to say things. And then after waiting in like for 10 minutes, she said I needed to “step aside” while I wrote an address on the box. God forbid I took 30 seconds to write an address🤣 girl it’s just a job, calm down and be respectful towards people who might not know all the rules and regulations for sending things out.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service on Ballantyne Commons Pkwy?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can take passport photos by appointment.
Do I need an appointment for passport services?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 8240 Ballantyne Commons Pkwy?
Monday through Friday from 9 AM to 5 PM, Saturday from 10 AM to 3 PM, and closed on Sundays and certain holidays.
How can I rent a PO Box at this Post Office?
You can apply online or in person by bringing two valid forms of ID and a completed application. Visit https://www.usps.com/manage/po-boxes.htm to start online.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this Post Office for exact lobby access times.
How much does a passport photo cost at this Post Office?
The current fee for a passport photo is $15 at USPS.
What nearby places can help me find the United States Postal Service at Ballantyne Commons Pkwy?
Nearby landmarks include US Post Office, Fisher Herman Realty, Nationwide Mutual Insurance Company, and the Forum Center which can help you locate the USPS.
Are there any real estate or insurance agencies near the USPS location?
Yes, nearby you'll find several real estate agents like Bayard Group and Charlotte, NC Real Estate by Jody Munn, as well as insurance agencies including Nationwide Mutual Insurance Company and Charles Kirby Agency.
What healthcare services are close to the United States Postal Service at Ballantyne Commons Pkwy?
Nearby healthcare services include South Charlotte Cardiology, Aleida Heinz Clinical Sexologist, Invision Diagnostics, and Carolina Family Healthcare among others.