Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 201 N Mcdowell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
222 reviews
5 stars
42
4 stars
14
3 stars3
2 stars
15
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight rude and unhelpful staff, with many customers expressing frustration over dismissive attitudes and lack of assistance.
Delivery Issues
Frequent complaints about lost packages, misdelivered items, and poor tracking accuracy, leading to significant customer dissatisfaction.
Staffing Problems
Customers noted long wait times due to insufficient staff during busy hours, contributing to a negative experience.
Mixed Experiences
While many reviews are negative, some customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
Facility Management
Issues with the facility's operational hours and accessibility, including locked lobbies and late openings, were commonly mentioned.
- SSSergi4 days ago1.0Terrible service and worst worker. Lady was so angry and rude on me because I didn’t have the exact amount of money
- VVVladNov 16, 20251.0After hours lobby scanner is broken and won’t let you in.
- LPLauren PadillaOct 30, 20251.010/30 at 4:30pm - the two ladies working had the only attitude and rudest tone of voice when talking to me and others. Then one of them had the audacity to ask why I chose the ☹️ option when asked about the level of courtesy. Very confrontational and inappropriate. Maybe be nice and fix up that tone when assisting customers and you’ll get a 😁 rating… if you hate working there, being helpful and talking to people… why do you work there? 😆
- 2D2 DegreesOct 14, 20251.0I will NEVER use USPS again especially when shipping to Charlotte. You all are horrible with delivery times, I will never depend on you to deliver a product for me again. I now have to process a refund, thanks to you!
- SSSindi Lewin - SkverskyOct 2, 20251.0They never answer the phones and emails have gone out and another post supervisor from another USPS tried internally to get in touch. To no avail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 201 N Mcdowell St offer?
They offer mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are required for most passport services, though some limited walk-in hours may be available.
What are the operating hours for the Post Office at 201 N Mcdowell St?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Is this Post Office open on national holidays?
No, it is closed on holidays such as November 11, November 27, December 25, and January 1.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online, then complete the setup in person at the Post Office with two valid IDs.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 or extended lobby access to PO Boxes, but exact hours vary by location.
What nearby places can I visit before or after my visit to the Post Office at 201 N Mcdowell St?
Nearby places include the John Price Carr House, a historic museum; Wedding Row Charlotte for event planning; and Queen City Tours and Travel for local tours.
How can the US Passport Office near this location help me?
The US Passport Office nearby provides passport-related transportation services, aiding in travel document processing.
Where can I find other postal service options close to this Post Office?
You can visit nearby locations like Post Office Downtown Charlotte and United States Post Office for additional postal services.