Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 201 N Mcdowell St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful behavior from staff, with several specific complaints about individual employees being dismissive or confrontational.
Service Efficiency
Customers frequently mentioned long wait times and inadequate staffing, leading to frustration during busy hours.
Package Handling Issues
Numerous reviews highlighted problems with lost or misdelivered packages, raising concerns about the reliability of the postal service at this location.
Mixed Customer Experiences
While some customers praised specific staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
WR
Wanda Robinson
Dec 23, 2025
5.0
Everyone is SO NICE !! I LOVE coming to this post office !! I am always happy when I leave !!
MS
Matt Starnes
Dec 5, 2025
1.0
I ran into the McDowell Post Office and when I came out there was a guy on the other side of my car he started driving towards me and I stopped him and had him remove the boot on my car. He wouldn’t apologize. I was parked legally, showed him my stamps and receipt. Asked him why he booted my car. He said he saw it earlier. I said it’s December at the post office!
Then saw the guy talking with a female post office employee. USPS, please fire WheelBlockers! 🛞
SS
Sergi
Nov 20, 2025
1.0
Terrible service and worst worker. Lady was so angry and rude on me because I didn’t have the exact amount of money
VV
Vlad
Nov 16, 2025
1.0
After hours lobby scanner is broken and won’t let you in.
LP
Lauren Padilla
Oct 30, 2025
1.0
10/30 at 4:30pm - the two ladies working had the only attitude and rudest tone of voice when talking to me and others. Then one of them had the audacity to ask why I chose the ☹️ option when asked about the level of courtesy. Very confrontational and inappropriate. Maybe be nice and fix up that tone when assisting customers and you’ll get a 😁 rating… if you hate working there, being helpful and talking to people… why do you work there? 😆
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 201 N Mcdowell St offer?
They offer mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this location?
Yes, appointments are required for most passport services, though some limited walk-in hours may be available.
What are the operating hours for the Post Office at 201 N Mcdowell St?
Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 10:00 AM to 12:00 PM, and closed on Sundays.
Is this Post Office open on national holidays?
No, it is closed on holidays such as November 11, November 27, December 25, and January 1.
How can I reserve a PO Box at this location?
You can search and reserve PO Boxes online, then complete the setup in person at the Post Office with two valid IDs.
Are PO Boxes accessible after regular lobby hours?
Most locations offer 24/7 or extended lobby access to PO Boxes, but exact hours vary by location.
What nearby places can I visit before or after my visit to the Post Office at 201 N Mcdowell St?
Nearby places include the John Price Carr House, a historic museum; Wedding Row Charlotte for event planning; and Queen City Tours and Travel for local tours.
How can the US Passport Office near this location help me?
The US Passport Office nearby provides passport-related transportation services, aiding in travel document processing.
Where can I find other postal service options close to this Post Office?
You can visit nearby locations like Post Office Downtown Charlotte and United States Post Office for additional postal services.