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Brand Certified

United States Postal Service

2.3
(115 reviews)

Business Details

819 N Wendover Rd, Charlotte, NC
28211, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 819 N Wendover Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
819 N Wendover Rd, Charlotte, NC
28211, United States

Hours

Reviews

2.3
115 reviews
5 stars
29
4 stars
4
3 stars
6
2 stars
8
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Long Wait Times

Numerous reviews highlighted excessively long wait times, often due to understaffing, with only one employee available during busy hours.

Inconsistent Hours

Customers frequently noted that the posted hours were inaccurate, with the location opening late or closing early.

Safety Concerns

Several reviews mentioned issues with loitering and begging outside the post office, contributing to a feeling of unsafety.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, the overall sentiment leaned towards dissatisfaction.
  • JV
    Jessica Vega
    4 days ago
    1.0
    Got there at 9 AM today. CLOSED. This is the 2nd time this happens. If you aren’t going to open at the time the door says, please update the time so people DONT WASTE TIME!!!
  • TM
    Tiya McD
    Feb 19, 2026
    5.0
    Worked for me and what I needed to do. Quick in and out, minimal wait.
  • MM
    Melissa
    Feb 17, 2026
    1.0
    So many issues with this location. I’ve never experienced issues at any Usps location ever. They are always open when there’s supposed to with the ability to take packages. Not this location. They are frequently closed during hours that they have posted as open. Which means the doors are locked and you cannot access your Post Office box. Sometimes they tell you that there’s a power outage and they can’t take your packages yet for some reason they can accept new packages just not prepaid ones. The amount of times that I’ve come to this post office and then had to drive to Park Road shopping center to drop packages off is staggering. And I have to go to the post office every single day.
  • LH
    Lashea Huey
    Feb 17, 2026
    1.0
    Never opens on time its now 9.17. Smd
  • MI
    Mateo Ibarra
    Jan 17, 2026
    1.0
    Muy mala persona la cajera que estuvo el Sabado 17 de Enero, no quiso aceptarme un sobre que era solo drop off

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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