United States Postal Service

2.2
109 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 819 N Wendover Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
819 N Wendover Rd, Charlotte, NC
28211, United States

Hours

Reviews

2.2
109 reviews
5 stars
26
4 stars
4
3 stars
6
2 stars
8
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unhelpful staff, with some describing interactions as unpleasant and dismissive.

Service Speed

Customers frequently mentioned long wait times and slow service, often citing only one employee working during busy hours.

Operational Issues

Numerous reviews highlighted problems with incorrect hours, unexpected closures, and lack of available services like drop boxes.

Cleanliness and Safety

Several customers noted issues with cleanliness and safety, including loitering and begging outside the post office.

Mixed Experiences

While many reviews were negative, some customers did report positive interactions with specific staff members, indicating inconsistency in service quality.
  • AC
    Alana Corey
    Nov 12, 2025
    1.0
    What post office does 1.5 hour long lunch break? So many people waiting outside.
  • ZB
    Zach Butler
    Nov 7, 2025
    3.0
    Half the people don't even speak good English
  • HG
    Harry Griffin
    Oct 15, 2025
    5.0
    I do not visit this location very often and do not have any major complaints but I went today and the lady working the front counter was obviously overwhelmed. Yes, the lobby is small but the line was out the door and they only had this one clerk working. Other postal workers were behind the desk but handling other business. Why could they not have helped out a little? At one point one of these ladies seemed to force the agent on duty at the desk to handle a phone call about some other situation when it was obvious other people were impatiently waiting. Kudos to the agent who handled it with grace and thanked everyone for their patience. I was impressed and told her so.
  • CG
    cecilia ponce garcia
    Sep 2, 2025
    5.0
    Muchas gracias a Ángela y la chica que estaba a lado olvidé preguntarle su nombre pero fueron muy amables conmigo.
  • NB
    nikki bertucci
    Jul 15, 2025
    4.0
    This is my favorite post office in Charlotte because there's always free parking spaces and despite there only being 1-2 workers available to assist, I am always in and out. I'm never met with a poor attitude here!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.