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United States Postal Service

2.1
(155 reviews)

Business Details

4325 E W T Harris Blvd, Charlotte, NC
28215, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4325 E W T Harris Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4325 E W T Harris Blvd, Charlotte, NC
28215, United States

Hours

Reviews

2.1
155 reviews
5 stars
29
4 stars
8
3 stars
10
2 stars
9
1 star
99

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to a negative experience.

Mail Delivery Issues

Frequent complaints about lost mail, incorrect deliveries, and delays in service.

Mixed Experiences

Some customers praised the efficiency and friendliness of certain staff members, while others had consistently poor interactions.

Long Wait Times

Customers expressed frustration over long wait times and slow service during busy hours.
  • LS
    Linteno Savedge
    4 days ago
    1.0
    This literally has to be the worst mailing experience I’ve ever had in my entire life. Numerous times I can count more than 10 that I’ve had issues with their services and their customer service in general and they never have accountability and it’s always their fault when I’m having issues with my package. Those ladies up there have the worst attitude ever and are lazy and does not want to do their jobs. I have packages sitting in there since the 17th February and now it’s 28 February and they had a nerve to give me an attitude because I was concerned about their services. I have video proof.
  • JC
    Jose Cruz
    Feb 17, 2026
    2.0
    I usually don’t mind coming here. Sometimes easy and sometimes a line. But I understand. However, today as I was leaving, I was pulled aside to show my dropoff receipt and told to fill it out and put 5 stars and satisfied in every category. Almost Every person leaving was asked to do it. So don’t be surprised if review ratings start going up with fake reviews.
  • MM
    Mackenzie
    Jan 15, 2026
    1.0
    Would give 0 stars if I could. Was scolded for asking for help. Then was scolded for filling out my package “incorrectly” after I followed the attendants instructions. Attendant who helped me was extremely rude and made me very uncomfortable. I finally left without being able to mail my package.
  • VW
    Virginia Welch
    Jan 12, 2026
    5.0
    I dunno why this place has bad reviews. Every time I go the people are really helpful and friendly.
  • RL
    rosemary livingston
    Dec 31, 2025
    1.0
    I have complained about the mail carrier for a few weeks. Its horrible not only has my mail been delivered late they are now putting people mail in my box that does not belong to me. God only knows were my mail is. Plaza walk drive. I am disgusted and concerned about my mail

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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