Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4325 E W T Harris Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4325 E W T Harris Blvd, Charlotte, NC
28215, United States
Hours
Reviews
2.1
148 reviews
5 stars
27
4 stars
7
3 stars
10
2 stars
9
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and lack of assistance.
Mail Delivery Issues
A significant number of customers reported problems with mail delivery, including lost packages, incorrect deliveries, and failure to deliver important mail.
Staff Attitude
Many customers noted a negative attitude from staff members, describing them as unprofessional and dismissive.
Mixed Experiences
While some customers praised specific employees for their helpfulness, the overall sentiment leaned towards dissatisfaction with service quality.
Long Wait Times
Customers frequently mentioned long wait times and inefficient service, particularly during busy hours.
- DFDavid FullamOct 15, 20251.0The post office that never delivers mail. A hub of lazy, unmotivated workers. A disgrace.
- HHHannah HechtOct 2, 20251.0Rude employee. This was my second time coming back to the location due to the address not registering in the system. This time the employee just put it in, did not confirm all while being on their personal airpods talking to someone on the phone. First thing said was, “man I really hate people looking at me”, as I approach the counter to ship my package… Clerk #37 said she didn’t look up addresses I needed to know if it was correct or not. I let her know that I previously came and was told that this zipcode was incorrect but it just went through for her so I was unsure if there was truly any issue. She said I need to know and to just change the zipcode then… she did not confirm in the system that it was correct and was explicitly loud and rude… all while talking to someone on their personal phone and laughing at this interaction.
- CMClyde McleodSep 19, 20255.0They were very helpful we were tracking down some missing mail they do a great job finding it
- TJtattiana jacksonSep 8, 20251.0Horrible customer service. The branch manager is rude as ever and when you call to complain they send the complaint to her and nothing gets done about it . Just more disrespect.
- S3SCAR3D BRUTE 38Sep 6, 20251.0Inform mail delivery showed me that I was suppose to receive mail Tuesday Sept 2, Sept 3rd, and Sept 4th and I have not received no mail this week at all. Sept 2rd was very important mail 6 mails I have not gotten no mail this week yet. I filed a complaint on Wednesday this week and the lady called me from the post office on yesterday stating I should be receiving some of my missing mail on yesterday. , guess what? The mail still never came, I am so done with this mail service it really sucks on mail delivery. Inform mail delivery service is no good, all I want is all my undelivered mail to show up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4325 E W T Harris Blvd offer?
This Post Office provides mail and package shipping services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, you can apply for first-time U.S. passports here and most locations also offer passport photo services. You need to complete and print your passport application form before applying.
Do I need an appointment for passport services at this location?
Most locations require you to schedule an appointment online during set passport service hours, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 10:00 AM to 1:00 PM, and closed on Sundays and major holidays.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person. Bring two valid IDs and your completed application if applying in person.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this location for details.
What nearby dining options are available around the Post Office?
Nearby you can find Fortune Cookie V Chinese Restaurant, Tops China, Hardee's, and Food Lion for meals or groceries before or after your visit.
Are there gas stations near the Post Office for convenience?
Yes, QuikTrip, Shell, and Circle K are nearby gas stations where you can fuel your car or grab convenience items.
Where can I find automotive repair services close to this USPS location?
Valuehands Lancecheck, Firestone Complete Auto Care, and R&L Customs provide nearby automotive repair services.