United States Postal Service

2.6
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6416 Rea Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6416 Rea Rd, Charlotte, NC
28277, United States

Hours

Reviews

2.6
19 reviews
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  • MH
    Mackenzie Hoisington
    May 19, 2025
    5.0
    Shivon was absolutely amazing helping renew passports! Cannot recommend her / this location enough!
  • DW
    Diana Wong
    May 10, 2025
    1.0
    Worst customer service! Told me I cannot staple my package but to tape it, I asked to borrow the tape, she told me to purchase an entire roll. All I needed was 3 inches tape!
  • KD
    kamila d
    Apr 24, 2025
    1.0
    Awful customer service. The older woman with grey hair that worked on 4.24 the morning shift, should never work in customer service. She was nice to the man Infront of me and all of the sudden her mood changed when it was my turn. Extremely unfriendly look and tone. She asked me to write my address at a certain part of the package. It was already written down and she asked me to write it again. She never smiled, and had a very arrogant tone. She also asked me to step back and told me to step forward not even 5 seconds later because she put papers in a drawer. Do better USPS!! Looks like you hire everything. Go to the ballantyne commons location. The man and lady working there are the sweetest and always helpful.
  • KM
    Kim Maynard
    Dec 19, 2024
    1.0
    I can't believe they moved this post office into this location! The parking lot is a nightmare! The parking was already a massive issue due to Trader Joe's, CVS, Starbucks etc...and now you put the post office smack dab in the middle of it! There aren't enough spaces and it's impossible to get out of your space if you are lucky enough to find one because traffic is backed up in the lanes behind you because of no available parking spots! Unreal....
  • AN
    Akshay Nanda
    Aug 3, 2024
    3.0
    Really nice and clean new location with all USPS services including PO Boxes. Staff, however, are always rude, tired, unknowledgeable, and just straight up wrong about services and pricing, they need more training. Location is nice and efficient, staff are horrible, probably still a good place to come.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.