Brand Certified
The UPS Store
4.4(123 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
16011 Lancaster Hwy, Charlotte, NC
28277, United States
Certified by The UPS Store • Mar 01, 2026
(980) 219-7907
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/charlotte/16011-lancaster-hwy
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6887 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Capstone Commons - Hwy 521 And Lancaster Hwy.
Details
- DeliveryNot available
- [Free/Paid] wi-fiNot available
- Wheelchair accessible entranceAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.4
123 reviews
5 stars
100
4 stars
2
3 stars
3
2 stars
2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, helpful, and going above and beyond for customers.
Professionalism
Many reviews highlight the professionalism and dedication of employees, particularly Tahiat and Scott, who are noted for their exceptional service.
Mixed Experiences
While most feedback is positive, some customers reported issues with pricing transparency and service quality, particularly regarding Amazon returns.
Efficiency
Customers appreciate the quick and efficient service, with many noting that their needs are handled promptly.
Store Management
There are concerns about the management style of some employees, with a few reviews mentioning rudeness or unprofessional behavior from certain staff members.
- MKMekhron Khusainov4 days ago5.0This is hands down the best UPS Store I’ve ever visited. The lady working there was incredibly nice and kind. She even printed a shipping label from a screenshot for me, and what really surprised me was that she didn’t charge me anything or ask any questions.
- NBNaga BhimavarapuFeb 21, 20265.0Vert rich in hospitality. Highly knowledgeable team members. Customer first approach. Overall great experience with this UPS store. I very frequently visit them for all my needs. Thanks you team for the wonderful experience.
- ASAshley SummersFeb 7, 20265.0Everytime I come in there the staff is so helpful and friendly! They always make sure you get exactly you need and guarantee that my package makes it there on time.. I forgot his name but employee number 373716
- QHQatrunnada HummadiFeb 6, 20265.0Huge shout out to the team at this UPS store, specifically Tahiat, for staying 35 minutes after their scheduled shift and store closing time to ensure my faxed document has been successfully delivered and received. They are professional, friendly, and dedicated.
- MCMaria CainoFeb 4, 20265.0I got my son’s birthday invitations at this store and they went ABOVE AND BEYOND! I wanted the invitations to look like mini versions of The Daily Planet newspapers (like the newspaper in Superman that Lois Lane worked at) for his superhero party but they didn’t have the right kind of paper. The employee I worked with, Tahiat Chowdhury, said no problem and assured me he would get the right kind of part and said they’d be done by the next day. When I went to pick them up I was FLOORED! They were PERFECT! Another employee, who I think was the manager, said Tahiat made him go pick up the paper at 9 pm last night because Tahiat wanted it to be the right kind of paper. Then he cut it into 40 sheets of the right size and printed them perfectly! Another employee said Tahiat spent so much time printing them to get them perfect. And they absolutely are!! I will be getting all my printing done at this store with Tahiat. I am so impressed in how much he did to get my invitations perfect…and he definitely achieved that. Thank you so very much Tahiat!!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What shipping services does The UPS Store in Charlotte offer?
The UPS Store in Charlotte offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing.
What are the store hours for The UPS Store #6887 in Charlotte?
The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does The UPS Store #6887 in Charlotte offer notary services?
Yes, notary services are available at The UPS Store #6887 in Charlotte.
Can I rent a mailbox at The UPS Store in Charlotte?
Yes, The UPS Store provides mailbox rental services for all your mail and packages.
What payment options are accepted at The UPS Store #6887?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Is The UPS Store #6887 wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Are there any nearby hair salons close to The UPS Store #6887?
Yes, several Fantastic Sams hair salons are located nearby, offering haircuts and beauty services that customers might visit before or after their visit.
What dining options are near The UPS Store #6887?
Nearby dining options include IHOP for breakfast and brunch, NASCAR Tenders & Burgers for casual dining, and Jimmy John's for fast sandwiches.
Are there any nearby professional services to The UPS Store in Charlotte?
Yes, Shred Nations offers shredding and other professional services close to The UPS Store. Capstone Dental is also nearby for dental care.
Where can I find office or business services near The UPS Store #6887?
Nearby business services include Luxury Coves Management for property and janitorial services, Keys to Charlotte and Dream Home Builders for contracting and construction services, and T-Mobile for telecommunications and mobile phone services.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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