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The UPS Store

3.5
(68 reviews)

Business Details

9611 Brookdale Dr, Charlotte, NC
28215, United States
(704) 509-6800
https://locations.theupsstore.com/nc/charlotte/9611-brookdale-dr

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #4952 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Off I-485 On Rocky River Road (Exit 36), Harrisburg, Nc 28075 (In Harris Teeter Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
9611 Brookdale Dr, Charlotte, NC
28215, United States

Hours

Reviews

3.5
68 reviews
5 stars
35
4 stars
5
3 stars
2
2 stars
8
1 star
18
  • ML
    Meoshi Companies LLC
    Feb 24, 2026
    5.0
    Super grateful for the fast and friendly service that this location always provides. Our small business is able to thrive with the reliable printing and notary services we receive here. Shoutout to Nina and the team for always being on point!
  • FM
    FPV ME
    Feb 21, 2026
    5.0
    I have been using this location for years now, since far before the remodel. I have had my finger prints, notoriety, returns all done strictly at this location. The staff have been professional at all times. I've never had an issue because I verify what I need prior to coming in. This makes the process quick. I also try not to bury them with nonsense questions when there are 15 people waiting in line. This will always be my go to for shipping items. It can be a little costly but the logistics behind the curtain drive cost and not the management.
  • DO
    Danny Ollis
    Feb 17, 2026
    5.0
    Like most of us, I buy crap from Amazon that I don't end up needing and have to return it. I've frequented this UPS Store location and the staff has always been friendly and helpful, even when I bring in a bunch of returns. This is my go-to notary as well. Super quick and convenient. Sometimes the line is pretty long, but it moves quickly. No shade, it's just the nature of dealing with returns/shipping/notarization, it takes some time to process these things. Would recommend for your shipping/returns/notarization needs!
  • CM
    Craig Matijow
    Oct 22, 2025
    2.0
    3 weeks ago I had 100 copies created here on glossy thin paper (text gloss) is how it was written on the receipt. Total cost 66 bucks. Fast forward 3 weeks and I went in to have 150 copies of the exact same document printed. The price rang up to 126 dollars. When i looked at the description of the paper on the register when the employee was ringing me up the description said glossy cardstock. I pointed that out and the fact that what I was getting was not cardstock. I also showed her the receipt from last time with the description and pointed out the difference. I was told that the description didn’t matter, the prices went up October 1st, and that the system no longer gave her the option to do get what I got last time. The lady working just seemed like she was going to tell me anything to not have to do anything additional to help a customer. In the face of showing someone the differences in the description from receipts from just 3 weeks ago to what she was ringing me up now for I just found her excuses to be absolutely ridiculous and just outright stupid.
  • CS
    Chen Shmuel
    Oct 8, 2025
    1.0
    I would rather drive 30 min to a FedEx location then using the UPS store that is 2 min drive for me . Not once the staff was very rude saying I can’t box my own parcel? I was just using the tape to close my box . The attitude the lady working the front was unreal. Made me leave the store and go elsewhere .

Frequently Asked Questions About The UPS Store

What services does The UPS Store at 9611 Brookdale Dr offer?

The UPS Store at 9611 Brookdale Dr offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and more.

What are the operating hours of The UPS Store in Charlotte?

The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 2:30 PM, and is closed on Sundays.

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