The UPS Store

3.5
128 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0984 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near I-77 & Tyvola Rd, In Front Of Costco (Next Door To Subway).

Details

  • DeliveryNot available

Location

The UPS Store
624 Tyvola Rd, Charlotte, NC
28217, United States

Hours

Reviews

3.5
128 reviews
5 stars
75
4 stars
3
3 stars
5
2 stars
3
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unhelpful attitudes from certain employees.

Pricing Issues

Several reviews indicated that customers felt overcharged for services, with complaints about hidden fees and high prices for basic services like notary.

Operational Hours

Customers expressed frustration over inconsistent opening hours and early closures, leading to missed opportunities for service.

Service Reliability

There were mixed reviews regarding the reliability of services, with some customers reporting issues with package handling and delivery.

Cleanliness and Environment

Some customers noted a lack of hygiene and cleanliness in the store, which detracted from their overall experience.
  • MN
    Mindfulness Thinking Now
    Oct 30, 2025
    5.0
    An amazing experience with Cody and Caleb!!! You must go to this store and get your needs sorted!!! They are amazing!!!!
  • EH
    Erika Hudson
    Oct 28, 2025
    5.0
    Amazing service here!! Cody is an ANGEL!!!!! I had to go back today and Caleb helped me!!!!! Super fabulous team!!! They are so helpful, fun and easy to share challenges with! They are problem solvers!!! LITERALLY!!! Caleb helped me move 20k in inventory!!!!!! Can today get any better??!?!?!?
  • MM
    MzBBPearl
    Oct 22, 2025
    1.0
    Never open on time!!!
  • LW
    Lillian White
    Oct 7, 2025
    5.0
    I, just love coming to this location of UPS. All staff members are so friendly and helpful. They are the Best!!!
  • BV
    Betsy Vera
    Sep 22, 2025
    1.0
    This is the worst Agency in all Charlotte, they’ve lost my package 2 times and they just said it’s UPS. And customer service is terrible.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0984 in Charlotte offer?

The UPS Store #0984 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #0984 located in Charlotte?

It is located at 624 Tyvola Rd, Ste 103, Charlotte, NC 28217, in front of Costco, next door to Subway, near I-77 and Tyvola Rd.