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The UPS Store #0984 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near I-77 & Tyvola Rd, In Front Of Costco (Next Door To Subway).
While many customers praised the friendly and helpful staff, there were numerous complaints about rude service and unhelpful attitudes from certain employees.
Pricing Issues
Several reviews indicated that customers felt overcharged for services, with complaints about hidden fees and high prices for basic services like notary.
Operational Hours
Customers expressed frustration over inconsistent opening hours and early closures, leading to missed opportunities for service.
Service Reliability
There were mixed reviews regarding the reliability of services, with some customers reporting issues with package handling and delivery.
Cleanliness and Environment
Some customers noted a lack of hygiene and cleanliness in the store, which detracted from their overall experience.
MN
Mindfulness Thinking Now
Oct 30, 2025
5.0
An amazing experience with Cody and Caleb!!! You must go to this store and get your needs sorted!!! They are amazing!!!!
EH
Erika Hudson
Oct 28, 2025
5.0
Amazing service here!! Cody is an ANGEL!!!!! I had to go back today and Caleb helped me!!!!! Super fabulous team!!! They are so helpful, fun and easy to share challenges with! They are problem solvers!!! LITERALLY!!! Caleb helped me move 20k in inventory!!!!!! Can today get any better??!?!?!?
MM
MzBBPearl
Oct 22, 2025
1.0
Never open on time!!!
LW
Lillian White
Oct 7, 2025
5.0
I, just love coming to this location of UPS. All staff members are so friendly and helpful. They are the Best!!!
BV
Betsy Vera
Sep 22, 2025
1.0
This is the worst Agency in all Charlotte, they’ve lost my package 2 times and they just said it’s UPS. And customer service is terrible.
What services does The UPS Store #0984 in Charlotte offer?
The UPS Store #0984 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #0984 located in Charlotte?
It is located at 624 Tyvola Rd, Ste 103, Charlotte, NC 28217, in front of Costco, next door to Subway, near I-77 and Tyvola Rd.
What are the operating hours of The UPS Store #0984 throughout the week?
Monday to Friday, the store is open from 8:30 AM to 7:00 PM; Saturday from 9:30 AM to 4:30 PM; and it is closed on Sundays.
Is The UPS Store #0984 open on major holidays?
The store is closed on Thanksgiving Day, Christmas Day, New Year's Day, and Martin Luther King Jr. Day, but it operates with regular hours on Veterans Day, Black Friday, and the day after Christmas.
What payment options are accepted at The UPS Store #0984?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store #0984 provide special offers or coupons?
Yes, customers can save big with special offers and coupons available through their promotions page.
Which languages are supported for communication at The UPS Store #0984?
Communication is available in English, Spanish, and Asian languages such as Hindi and Gujarati.
Are there any nearby real estate agents close to The UPS Store #0984?
Yes, Regent Commercial Real Estate and Marvin Allen Broker/Realtor are nearby, which might help customers involved in property transactions.
What nearby dining options are available around The UPS Store #0984?
Customers can visit nearby restaurants like Subway and Wingstop, conveniently located next to the store for quick meals before or after their visit.
How can nearby services like T-Mobile and Wells Fargo Bank complement my visit to The UPS Store #0984?
While handling shipping or printing at The UPS Store, customers can also access mobile phone services at T-Mobile or financial services at Wells Fargo Bank nearby, making errands more efficient.