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The UPS Store

3.6
(134 reviews)

Business Details

624 Tyvola Rd, Charlotte, NC
28217, United States
(704) 523-9850
https://locations.theupsstore.com/nc/charlotte/624-tyvola-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0984 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Near I-77 & Tyvola Rd, In Front Of Costco (Next Door To Subway).

Details

  • DeliveryNot available

Location

The UPS Store
624 Tyvola Rd, Charlotte, NC
28217, United States

Hours

Reviews

3.6
134 reviews
5 stars
80
4 stars
3
3 stars
5
2 stars
3
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their needs.

Efficiency

Several reviews highlighted the quick service and efficiency of the staff, with many customers noting minimal wait times.

Mixed Experiences

While many had positive experiences, there were notable complaints about rude staff, poor customer service, and issues with package handling.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that charges were higher than expected or that they were pressured to buy unnecessary items.

Inconsistent Policies

Customers reported confusion and frustration regarding store policies, particularly related to Amazon returns and additional charges for services.
  • NN
    New York Nikki
    Jan 12, 2026
    5.0
    UPS store handles all needs.
  • KS
    K Sobiesiak
    Dec 9, 2025
    5.0
    This location is great. I don’t even think I spent 30 seconds in there yet I had two returns going to 2 different places. Gabe was super efficient yet very kind and patient with the lady ahead of me whose first language was not English.
  • HD
    Hemaxi Dhuleshia-Patel
    Dec 2, 2025
    5.0
    I had an amazing experience at this store. Owner went out of their ways to help me get through what needed. Be sure to give this store your business, you will be pleasantly surprised.
  • MN
    Mindfulness Thinking Now
    Oct 30, 2025
    5.0
    An amazing experience with Cody and Caleb!!! You must go to this store and get your needs sorted!!! They are amazing!!!!
  • EH
    Erika Hudson
    Oct 28, 2025
    5.0
    Amazing service here!! Cody is an ANGEL!!!!! I had to go back today and Caleb helped me!!!!! Super fabulous team!!! They are so helpful, fun and easy to share challenges with! They are problem solvers!!! LITERALLY!!! Caleb helped me move 20k in inventory!!!!!! Can today get any better??!?!?!?

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0984 in Charlotte offer?

The UPS Store #0984 offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #0984 located in Charlotte?

It is located at 624 Tyvola Rd, Ste 103, Charlotte, NC 28217, in front of Costco, next door to Subway, near I-77 and Tyvola Rd.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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