The UPS Store

4.8
349 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6144 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Blakeney Crossing Shopping Center Next To The Best Buy & Petsmart.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
9935 Rea Rd, Charlotte, NC
28277, United States

Hours

Reviews

4.8
297 reviews
5 stars
276
4 stars
4
3 stars
2
2 stars
1
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently provides exceptional, friendly, and efficient service, with many customers highlighting Brittany and Jay for their outstanding support.

Staff Professionalism

Customers frequently commend the professionalism and knowledge of the staff, noting their ability to handle various services effectively.

Efficiency

Reviews indicate that the store operates efficiently, with quick service and minimal wait times, making it a preferred location for many.

Range of Services

The UPS Store offers a wide variety of services, including shipping, printing, and notary services, which customers find very convenient.

Cleanliness and Environment

The store is noted for being clean and well-organized, contributing to a pleasant customer experience.
  • PI
    Pagutharivu Ilango
    1 day ago
    5.0
    I had a great experience at the UPS Store on Rea Road (28277). The team was incredibly helpful and went above and beyond to assist me. I had big packages to send, and they kindly helped me carry everything in from my car. Each person was patient and professional, taking the time to process every package even though it took longer than usual. Thank you all so much for your kindness and outstanding service — truly appreciated!
  • RG
    Roma Geurkov
    4 days ago
    1.0
    Went to have a digital photo taken for an international passport and paid $20 for the service. Unfortunately, the photo was taken very unprofessionally. It did not meet the required specifications: the background wasn’t even white as required, and no basic editing or enhancement was done. Honestly, I could have taken a better photo myself using my cellphone. Very disappointing experience
  • JB
    Janet Braybon
    Nov 3, 2025
    5.0
    This UPS store on Rae Road was a great experience thanks to Rob and Joe. They went beyond helping me out with having something printed. Quick in and out, friendly, and very professional.
  • IB
    Indranil Bhattacharya
    Nov 2, 2025
    5.0
    Excellent Service Every Time! I’ve always had a very pleasant experience at this UPS Store. The staff here are consistently courteous, friendly, and genuinely nice to talk to. They go out of their way to help customers and make sure everything is taken care of smoothly and efficiently. The store offers all the services you could possibly need - shipping, packaging, printing, notary, and more - and everything is handled professionally. It’s always a pleasure to stop by knowing I’ll be greeted with a smile and helped right away. Highly recommend this location for anyone looking for dependable, friendly, and top-notch service!
  • AH
    Adrianna Howard
    Oct 30, 2025
    1.0
    Extremely unprofessional staff. My dad went into this UPS location today and simply said he didn’t know what a PM Box was. Instead of helping, the employee got angry, started raising his voice, and even cursed at my dad — completely uncalled for. Other workers had to tell him to take a break because of how aggressive he was getting. That’s not customer service; that’s someone with serious anger issues. No one should be treated that way for asking a question. UPS needs to take action this kind of behavior is unacceptable. Common sense must’ve taken the day off with your attitude. Guess it’s not that common then, since you still had to explain it. Seriously needs to be looked into. Crazy guy working there.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6144 in Charlotte offer?

The UPS Store #6144 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business support.