The UPS Store

4.8
354 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6144 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Blakeney Crossing Shopping Center Next To The Best Buy & Petsmart.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
9935 Rea Rd, Charlotte, NC
28277, United States

Hours

Reviews

4.8
302 reviews
5 stars
279
4 stars
4
3 stars
2
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently friendly, helpful, and professional, with many customers praising individual employees like Brittany, Kim, and Cam for their exceptional service.

Efficiency

Customers frequently noted the quick and efficient service, with many expressing appreciation for the staff's ability to handle requests promptly.

Service Variety

The store offers a wide range of services, including shipping, printing, and notary services, which customers find convenient and valuable.

Inconsistency

Some reviews highlighted instances of poor customer service, particularly regarding specific staff interactions that were unhelpful or unprofessional.

Cleanliness and Environment

The store is noted for being clean and well-maintained, contributing to a pleasant shopping experience.
  • MP
    Mansukhbhai Patel
    2 days ago
    1.0
    They charge $2.95 to generate the label. Never saw this before. Never had good experience with this store.
  • MD
    Maverick Dagostino
    5 days ago
    5.0
    Hey Kim is so sweet and amazing she always helps me with all of my editing. She's so smart and helpful I'm so grateful for her.
  • JB
    Joanna Barber
    Dec 9, 2025
    2.0
    They upcharge for stamps. Dumb.
  • LD
    Lisa Dunn
    Dec 2, 2025
    5.0
    I was greeted by Kim today while returning a package. This is probably my third interaction with her and every single time she is pleasant and kind. I think everyone wants consistent service that is welcoming, knowledgeable and just "sets you at ease." She has a wonderful and natural way of just doing that. Thank you, Kim.
  • PI
    Pagutharivu Ilango
    Nov 22, 2025
    5.0
    I had a great experience at the UPS Store on Rea Road (28277). The team was incredibly helpful and went above and beyond to assist me. I had big packages to send, and they kindly helped me carry everything in from my car. Each person was patient and professional, taking the time to process every package even though it took longer than usual. Thank you all so much for your kindness and outstanding service — truly appreciated!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6144 in Charlotte offer?

The UPS Store #6144 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, passport/photo ID services, and small business support.