Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3232 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Next To Caribou Coffee.
Details
- DeliveryNot available
Location
Hours
Reviews
4.4
217 reviews
5 stars
182
4 stars2
3 stars2
2 stars
4
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; some employees are praised for their friendliness and helpfulness, while others are criticized for rudeness and lack of assistance.
Store Hours
Customers reported inconsistencies with store hours, particularly regarding Sunday openings and notary availability.
Cleanliness and Environment
The store is noted for its cleanliness and welcoming atmosphere, contributing positively to customer experiences.
Pricing Issues
Several customers expressed concerns about inconsistent pricing for services, leading to confusion and dissatisfaction.
Staff Competence
While some staff members received high praise for their expertise and efficiency, others were criticized for lack of knowledge and professionalism.
- MSMike Schmidt6 days ago5.0I've been driving to this particular UPS store for many years even though it's no longer the closest to my home. I've NEVER had a bad experience; the service has always been GREAT! As a bonus, the Caribou coffee place next to it is also great and so I always treat myself afterwards to help relieve the stress of shipping.
- MMM MillerOct 26, 20251.0Store is closed on Sundays even though the sign and online says open 11-4 on Sundays.
- KBKimberly ButlerOct 26, 20251.0Sign on door and online in decay. Hours are from 11:00 a.m. to 4:00 p.m. on Sundays yet? I went by the store at 1:15 and they were close
- JTJ TSep 23, 20255.0After having an unsettling customer service experience at FedEx in South Park, I started taking my packages to this UPS location & the gentleman working are helpful, efficient & professional. Parking was easy and I was in & out without being treated like an inconvenience for needing assistance with shipping options.
- PMPeggy Morris-TurnerAug 18, 20251.0If I could give 0 I would. UPS driver lied and said he could not reach me to deliver my package. I am 76 yrs old and cancelled a doctors appt to meet him but he never showed. I called 3 times was put on hold for 8 min no one came back. Twice more asked for manager and was refused by SAM. He was arrogant and rude. This is the poorest CS I have ever experienced. A nightmare I’ll be elated when they go out of business.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3232 in Charlotte offer?
The UPS Store #3232 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
What are the regular business hours for The UPS Store #3232?
Monday through Friday, the store is open from 8:30 AM to 7:00 PM; Saturday from 10:00 AM to 5:00 PM; and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #3232 open on Sundays?
Yes, the store is open on Sundays from 11:00 AM to 4:00 PM, although hours may vary on holidays.
Are there any holiday closures for The UPS Store #3232 I should be aware of?
The store is closed on November 27, 2025; December 25 and 31, 2025; January 1 and 19, 2026. It operates on regular hours on other listed holidays.
What payment methods does The UPS Store #3232 accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact The UPS Store #3232 directly?
You can call them at +1 704-442-8190 or email store3232@theupsstore.com.
Where is The UPS Store #3232 located?
It is located at 7804-C Fairview Rd, Charlotte, NC 28226, USA, next to Caribou Coffee.
What nearby places can I visit before or after visiting The UPS Store #3232?
You can visit Caribou Coffee next door for a coffee break, The Event Host bridal shop for event needs, or Wise Willow Senior Living nearby.
How can nearby professional services complement my visit to The UPS Store #3232?
Professional services such as Underdog Business Strategies (copywriting) and CarolinaPEO (employment services) are nearby and can assist with business needs in conjunction with the store's services.
Are there any nearby marketing or real estate agencies close to The UPS Store #3232?
Yes, marketing agencies like MCS Authority and E-dreamz, and real estate agencies such as Meridian Title Co and storeoneland are nearby, useful for business and real estate services.