Brand Certified

The UPS Store

4.7

(650 reviews)

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Business Details

3020-I Prosperity Church Rd, Charlotte, NC

28269, United States

(704) 594-9606

https://locations.theupsstore.com/nc/charlotte/3020-i-prosperity-church-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #2181 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Mallard Crossing Shopping Center @ Mallard Creek & Prosperity Church Rd.

Details

DeliveryNot available
Free parking lotAvailable
On-site parkingAvailable

Location

The UPS Store

3020-I Prosperity Church Rd, Charlotte, NC

28269, United States

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Hours

Monday8:30 AM - 8:00 PM

Tuesday8:30 AM - 8:00 PM

Wednesday8:30 AM - 8:00 PM

Thursday8:30 AM - 8:00 PM

Friday8:30 AM - 8:00 PM

Saturday10:00 AM - 4:00 PM

Sunday12:00 PM - 5:00 PM

2026-04-03Regular Hours

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-26Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

4.7

650 reviews

5 stars

597

4 stars

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1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently friendly, helpful, and efficient, with many customers praising individual employees like Sarah and Sierra.

Speed of Service

Customers frequently noted quick service, often being in and out of the store in under a few minutes.

Notary Services

Notary services received mixed feedback, with some customers having positive experiences while others reported issues with availability.

Packaging Issues

There were complaints regarding poor packaging for shipments, leading to damaged deliveries and dissatisfaction with the handling of claims.

JJ
James Jones
Feb 21, 2026
1.0
The attitude at this location is always take it out leave it. This was my final visit! I have already paid almost $17 to ship my package. At the store they want to charge $3.54 to print a liable from my email. There are other franchise owners that seem to be grateful for my business!!!
JV
Julia Valdes
Jan 26, 2026
5.0
Excellent Zain was amazing for my prints
GW
Grace Wells
Dec 16, 2025
5.0
Very helpful and kind employees. Got me everything I needed and were very clear about the options. This location is open later than the other nearby UPS stores, and I was in and out quickly with minimal wait after 5pm.
CG
Charm Gurley
Dec 12, 2025
2.0
Needed a notary. Called. Voice message says - bring your unsigned documents blah blah blah. I arrived at 9:33.....no notary on site 😬 Irony - I am needing a notary to renew my notary!!!
NG
Nikiyea Gordon
Oct 22, 2025
5.0
Great customer service and super quick returns