Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2181 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In Mallard Crossing Shopping Center @ Mallard Creek & Prosperity Church Rd.
Details
- DeliveryNot available
- Free parking lotAvailable
- On-site parkingAvailable
Location
Hours
Reviews
4.8
647 reviews
5 stars
596
4 stars
10
3 stars4
2 stars5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently described as friendly, helpful, and efficient, with particular praise for employees like Sarah and Sierra.
Speed of Service
Many customers noted quick service, often being in and out of the store in under a few minutes.
Notary Services
Notary services received positive feedback, especially regarding the efficiency and friendliness of staff like Sarah.
Packaging Issues
There was a significant complaint about poor packaging leading to damaged deliveries, indicating a need for improvement in this area.
- GWGrace WellsDec 16, 20255.0Very helpful and kind employees. Got me everything I needed and were very clear about the options. This location is open later than the other nearby UPS stores, and I was in and out quickly with minimal wait after 5pm.
- CGCharm GurleyDec 12, 20252.0Needed a notary. Called. Voice message says - bring your unsigned documents blah blah blah. I arrived at 9:33.....no notary on site 😬 Irony - I am needing a notary to renew my notary!!!
- NGNikiyea GordonOct 22, 20255.0Great customer service and super quick returns
- DADiane AdamsOct 22, 20255.0Courteous. Knowledgeable and fast
- PHPatrick HerrmannOct 3, 20251.0I trusted this store to package a heavy delivery I had. I specifically requested they add extra packaging and that I was willing to pay extra to ensure it was packaged extremely carefully. The package arrived to the receiver destroyed in a box way too large and only included two flimsy pieces of bubble wrap. When I submitted a claim for this, UPS took 2 months to get a response from and then rejected my claim because the receiver didn't keep the destroyed box or packaging to provide additional photos than what we already provided them. I will never do business with UPS again.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Charlotte offer?
The UPS Store #2181 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
What are the regular business hours for The UPS Store #2181 in Charlotte?
The store is open Monday to Friday from 8:30 AM to 7:00 PM, Saturday from 10:00 AM to 4:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Is The UPS Store #2181 open on Sundays?
Yes, the store is open on Sundays from 12:00 PM to 5:00 PM. Hours may vary on holidays.
Are there any special holiday hours or closed dates for The UPS Store?
The store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), New Year's Eve (December 31), New Year's Day (January 1), and January 19. It operates regular hours on other holidays such as November 11 and November 28.
What payment options are accepted at The UPS Store #2181?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store offer mailbox rental and shipping supplies?
Yes, mailbox rental services and shipping supplies like moving boxes and stamps are available at the store.
Is there free onsite parking available at The UPS Store?
Yes, free onsite parking is available for customers at this location.
What nearby places can I visit before or after stopping by The UPS Store?
Nearby, you can visit Golden Coast II, a Chinese restaurant; Orangetheory Fitness gym; and Dairy Queen ice cream shop, all located conveniently around the Mallard Crossing Shopping Center.
If I need shredding services, are there nearby professional shredding providers?
Yes, Shred Nations is a nearby shredding and professional services provider close to The UPS Store.
What nearby businesses can assist with moving or home improvement related to my shipping needs?
Two Strong Dudes Moving, LLC offers moving and storage services nearby. For home improvement, NuWorld Design Builders and MW Platinum Roofing and Construction provide construction and carpentry services.