The UPS Store

2.9
50 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3654 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Olde Towne Village Shopping Center At Carmel And Quail Hollow.

Details

  • DeliveryNot available

Location

The UPS Store
4100 Carmel Rd, Charlotte, NC
28226, United States

Hours

Reviews

2.9
50 reviews
5 stars
21
4 stars
2
3 stars
1
2 stars
2
1 star
24
  • JM
    Josh Miller
    Nov 13, 2025
    1.0
    Avoid this store at all costs. Terrible and flat out rude service. Lack of knowledge about shipping. Prices are double other ups stores. They are a franchise of ups so make up their own rules. Wish there is a zero rather than 1
  • TS
    Travis Shoemaker
    Oct 30, 2025
    1.0
    I also wish I could give this place a zero. $20 per day holding fee when you ALREADY PAY EXORBITANT RATES IS INSANE. UPS is running a straight up scam by claiming that UPS stores are "separate" from UPS. They are "separate" so they can screw the customer over. Ship with literally anyone else.
  • OB
    Orlando Blanco
    Aug 30, 2025
    1.0
    Mal servicio, entregaron mi encomienda a otro destinatario y le cambiaron en la oficina de Texas el codigo de barra. No lo recomendaría a nadie, empresa irresponsable
  • NN
    Naveen
    Jun 8, 2025
    5.0
    Seth was great helping me past closing time - he handled everything I needed
  • DG
    David Glick
    Nov 15, 2024
    1.0
    I have been going to this location for a few years without an issue until now. I sent some documents, specifically two fingerprint cards which cost me $80 to get, to a contractor I work with in California. Despite me paying for tracking UPS lost it in their system with it disappearing somewhere in the chain. UPS refunded the cost of the shipping, but not my $80. I went into the store to discuss further and the staff there were great and I was told the owner would call me soon. That was a month ago. I have gone back three times over the past month and asked for my call but Ms. Hamile couldn't be bothered. I went in today and told them goodbye. I will now drive to the other location. I own a business also and when I tell a customer they will get a call they actually do because I care.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3654 in Charlotte offer?

The UPS Store #3654 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and passport/photo ID services.