The UPS Store

3.1
208 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1507 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Town Center With Harris Teeter And Dunkin Donuts.

Details

  • DeliveryNot available

Location

The UPS Store
8640 University City Blvd, Charlotte, NC
28213, United States

Hours

Reviews

3.1
208 reviews
5 stars
103
4 stars
8
3 stars
2
2 stars
6
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising staff like Willis for efficiency and friendliness, while others report rudeness and unhelpfulness from certain employees.

Operational Issues

Customers frequently mention issues with store hours, including early closures and lack of notary services despite online appointments.

Pricing Concerns

Several customers expressed dissatisfaction with high printing and service fees, feeling they were charged excessively for basic services.

Efficiency

While some customers noted quick service during busy times, others reported long wait times and slow processing, particularly when only a few employees were present.

Package Handling

Multiple complaints about lost packages and poor handling of returns, leading to frustration and distrust in the store's reliability.
  • LE
    Lili Espejo
    Oct 8, 2025
    3.0
    Good experience for getting papers printed. However, this particular store charges a $3 fee to print plus .23 centers per page. Keep in mind if you are only needing to print a couple of pages.
  • BB
    Bethany
    Sep 10, 2025
    1.0
    They need to update their times, they close at 630 not 7
  • CC
    Cris C.
    Aug 29, 2025
    2.0
    Beware: They close earlier on Fridays. I got here at 6:48 on a Friday and they were closed. According to google they close at 7 pm. Would have saved me time to know they are not open til 7.
  • MB
    Michael Burks
    Jul 21, 2025
    1.0
    Would give this location ZERO stars if I could! Do whatever you can to stay away from this location. Store lost my package and did everything and their power to not help whatsoever.
  • CR
    Camille Radcliffe
    Jul 3, 2025
    1.0
    Beware that this location does not offer notary services despite allowing you to make a notary service appointment online and advertising notary services in their window. I made an appointment and showed up at the correct time only to be told that the system “shouldn’t have let [me]” and that there is no notary at this location. I was sent to the next nearest location with a notary, which was 20 minutes away in Huntersville. The counter associate at this location was friendly and the notary issue isn’t her fault, but this is something that the store manager needs to address.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1507 in Charlotte offer?

The UPS Store #1507 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #1507 located?

It is located at 8640 University City Blvd, Suite A-3, Charlotte, NC 28213, USA.