The UPS Store

Reviews

• JM

  James McLean

  Feb 16, 2026
  2.0
  Today I went to The UPS store at Arboretum to pick up my mail. I had made a request to hold my mail until I got there this week, and until my forwarding address was active, because I had decided that I wasn't going to renew my box. I was told by the owner that it was returned to sender, and that he would not hold my mail for me since I did not renew my box. The sad thing about it is, I was a long time customer, I would have thought that I would have received some courtesy customer service, but to my surprise I didn't, and I was expecting some very important, possibly time sensitive, mail. I feel like some courtesy should have been extended to me since I was a long time customer, and I used his store for other services.
• JC

  Jack Oudin (Airedale Club Charlotte)

  Jan 29, 2026
  5.0
  Always efficient, courteous and professional @ Arbo location.
• DL

  Dennis Layton

  Dec 27, 2025
  5.0
  Efficient, friendly and knowledgeable staff every time I go there.
• RT

  Ryan T

  Dec 4, 2025
  1.0
  Front desk girl is so freaking rude
• GM

  George Morgan

  Oct 11, 2025
  5.0
  I've had a mailbox with this store for more than a year. They are very reliable and courteous. Location is great. I would highly recommend.

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