Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3709 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Whitehall Commons.
Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond to assist.
Service Issues
Several reviews mentioned significant problems with package handling and delivery, leading to frustration and dissatisfaction.
Pricing Concerns
Customers expressed dissatisfaction with perceived overcharging for services, particularly for printing and shipping costs.
Mixed Experiences
While many reviews were positive, there were notable complaints about rude staff and poor service, indicating inconsistency in customer experiences.
GL
Guin Logistics
5 days ago
5.0
Excellent Customer Service! All of them are courteous & professional. Jimmy specifically helped me and was AMAZING but the other associates all greeted me and offered assistance. I appreciate the great experience! Thank You!!!
SS
SmileyfrmBK
Feb 19, 2026
5.0
Very good customer service
YC
Yuri Chapman
Feb 6, 2026
5.0
I gave UPS a 9 out of 10 because the staff was friendly, the service was fast, and everything was handled professionally. My package was processed smoothly and the store was clean and organized. The only reason it wasn’t a full 10 is there’s always a little room for improvement, but overall I’d definitely recommend it to friends.”
TL
Tiff's Life
Dec 15, 2025
5.0
Customer service was excellent and everyone was extremely helpful. They didn’t act as if I was inconveniencing them.
JL
Joshua Lawrence
Nov 26, 2025
5.0
Made the shipping process nice and easy with no hassle or pushing anything extra. Employees were polite, miserable, and helpful.