Brand Certified
The UPS Store
3.9(183 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
13000 S Tryon St, Charlotte, NC
28278, United States
Certified by The UPS Store • Mar 01, 2026
(704) 588-8595
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/charlotte/13000-s-tryon-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2953 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Intersection Of Steele Creek And South Tryon, Next To Harris Teeter.
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
3.9
183 reviews
5 stars
122
4 stars
8
3 stars
4
2 stars
5
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praised the staff for being friendly and helpful, others reported rude behavior and poor service experiences.
Professionalism
Several reviews highlighted the professionalism of certain staff members, particularly the new owner, while others noted a lack of professionalism from some employees.
Pricing Transparency
Customers expressed concerns about unclear pricing practices, particularly regarding Amazon returns and notary services, leading to frustration.
Efficiency
Many customers appreciated the quick and efficient service, although some noted long wait times during peak hours.
Store Cleanliness
The store is generally described as clean and organized, contributing positively to the customer experience.
- KHkathey harterFeb 7, 20265.0Very professional & knowledgeable staff customer service exceeds my expectations!!! Highly recommend this location.
- BBBruceJan 7, 20261.0The gentleman that was working there today was a total jerk! He barely said two words to me, didn’t greet me or any other customer of those in there, and barely said two words to any of them as well. I was returning my Spectrum equipment that was used in a business and it had dust on it. He kept acting like they were contagious, never spoke and out loud he said to another employee you’re gonna have to pack these up because I’m allergic to the bugs that are on it. I didn’t see one single bug so I asked what bugs he said the dead roaches out loud In front of multiple .He has no business, dealing with customers face-to-face.
- SESherri ElwoodDec 27, 20255.0Had the pleasure with experience Lorenzo there's definitely the reason why he is a manager he's very helpful very kind and patient made my experience pleasurable!! Considering customer service isn't what it used to be like this was a fantastic reminder that there are still good workers and people in the world thank you!!
- CDCassandra DixonOct 6, 20255.0The two representatives there today around 1pm were amazing. I had two large returns and they were so patient and kind in dealing with me. No frustrations were shown at.all and they maintained a sunny disposition throughout the process. Thank you!!
- JBJaneen BenzigerOct 6, 20251.0The owner of this particular location likes to overcharge for his goods in comparison to all other stores. He is also very rude
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #2953 in Charlotte offer?
The UPS Store #2953 offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and more.
What are the regular business hours of The UPS Store #2953?
The store is open Monday through Friday from 8:30 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store #2953 open on Sundays?
Yes, it is open on Sundays from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Where is The UPS Store #2953 located?
The UPS Store #2953 is located at 13000 S Tryon St, Ste F, Charlotte, NC 28278, next to Harris Teeter at the intersection of Steele Creek and South Tryon.
What payment options are accepted at The UPS Store #2953?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #2953 provide mailbox rental services?
Yes, they offer mailbox rental services for receiving mail and packages securely.
Are there any special offers available at The UPS Store #2953?
Yes, you can save big with their special offers and coupons available on their website.
Which nearby places can I visit when I come to The UPS Store #2953?
Nearby places include Harris Teeter for groceries and pharmacy needs, Starbucks for coffee and bakery items, and Steelecroft Shopping Center for various shopping options.
How can nearby businesses like Pavel's Jewelry Repair be useful when visiting The UPS Store #2953?
Pavel's Jewelry Repair is a nearby jewelry and fashion accessories store, convenient if you want to combine errands during your trip.
Is there a place nearby where I can securely shred documents apart from The UPS Store?
Yes, Shred Nations, a professional shredding service, is located nearby if you need additional shredding options.
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