Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3468 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of E 7th St & Hawthorne Ln (2 Blocks From Presbyterian Hospital).
Details
- DeliveryNot available
Location
Hours
Reviews
4.0
179 reviews
5 stars
130
4 stars
3
3 stars1
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising the staff for being friendly and helpful, while others report rude and unprofessional behavior from certain employees, particularly the manager.
Efficiency
Many customers appreciate the quick service and efficiency of the staff, noting that they can get in and out quickly even during busy times.
Staff Competence
While some employees are highlighted for their helpfulness and professionalism, there are complaints about a lack of knowledge and poor handling of certain services, such as passport photos and shipping.
Pricing Issues
Several reviews mention dissatisfaction with pricing, particularly regarding printing costs and charges for services that were previously free.
Store Environment
The store is generally described as clean and organized, but there are complaints about parking difficulties and some negative interactions that create an uncomfortable atmosphere.
- MAMadison Aldrich1 day ago5.0Great customer service. Thanks again!
- KAKeli Alvarado6 days ago5.0Always quick, friendly service.
- BBBrennan BeynerNov 5, 20255.0Bri was very helpful and nice.
- MTMario TuckerOct 25, 20251.0Leo the General Manager is very rude and unprofessional. I walked into the store and greeted him simply stated I needed to get something notarized his response was “ that sounds like a personal problem” he was catty and kept making slick comments the whole time and tried to over charge me.. I finally told him I didn’t like his energy and declined to do business at this location. I left called back and asked for upper management’s contact number instead of providing me the information Leo decided to be combative and tried to argue with me about what happened in the store and hung up in my face. I went another location and didn’t have any problems at the other location. Hours later Leo starts emailing my personal email saying I threatened him and telling me I can’t come back to that store and harassing me. He shouldn’t be emailing me at all! He has no reason! I have advised him not to contact me again! Nobody comes there to listen to his smart comments. Shut up and do your job & be professional!
- DDDeshaun DennisOct 13, 20255.0Excellent Service Every Time! The team at this UPS Store always goes above and beyond. They’re fast, friendly, and professional — whether I’m shipping packages, printing documents, or returning online orders, they make it super easy. The store is clean, organized, and the staff actually cares about getting things done right. I never have to wait long, and they always greet me with a smile. It’s rare to find service this consistent these days — definitely a 5-star experience every visit!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3468 in Charlotte offer?
The UPS Store #3468 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
Where is The UPS Store #3468 located?
It is located at 401 Hawthorne Lane, Ste 110, Charlotte, NC 28204, on the corner of E 7th St & Hawthorne Ln, two blocks from Presbyterian Hospital.
What are the regular business hours of The UPS Store #3468?
Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 4:00 PM.
Is The UPS Store #3468 open on holidays?
The store is closed on certain holidays such as November 27, December 25, December 31, January 1, and January 19, but has regular hours on other holidays like November 11, November 28, and December 26.
What payment methods are accepted at The UPS Store #3468?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3468 offer mailbox rental services?
Yes, mailbox services are available for mail and packages.
Can I get notary and shredding services at The UPS Store #3468?
Yes, they provide notary and document shredding services for customers.
Are there any nearby transportation options to get to The UPS Store #3468?
Yes, Premier Chauffeured Transportation, a limo and transportation service, is located nearby and can help customers travel to and from the store.
What health and wellness services are available near The UPS Store #3468?
Your Wellness Coach, a health and weight loss center offering naturopathic and holistic services, is nearby for those interested in wellness options before or after their visit.
Are there dining options close to The UPS Store #3468?
Yes, 7th St. NY Deli, a delicatessen and restaurant, is near the store where customers can enjoy a meal or snack.