Brand Certified
The UPS Store
4.1(195 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
401 Hawthorne Lane, Charlotte, NC
28204, United States
Certified by The UPS Store • Mar 01, 2026
(704) 370-6030
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/charlotte/401-hawthorne-lane
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3468 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Corner Of E 7th St & Hawthorne Ln (2 Blocks From Presbyterian Hospital).
Details
- DeliveryNot available
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.1
195 reviews
5 stars
146
4 stars
3
3 stars1
2 stars
5
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Bri, Leo, and Ravi for their exceptional service.
Inconsistency
While most reviews highlighted positive experiences, several customers reported rude behavior from certain staff members, particularly the manager Leo, leading to mixed feelings about the overall service.
Efficiency
Customers frequently noted the quick service and ability to handle busy times effectively, with many stating they were in and out of the store in a short amount of time.
Pricing Issues
Some customers expressed dissatisfaction with pricing for services like printing and shipping, feeling that charges were inconsistent or excessive.
- KSKhiry Mullins Sr.5 days ago5.0Bri was super helpful. I couldn’t figure out how to print a very important document and time was not on my side. She asked the right questions and helped me figure it out. Great problem solving skills! I got my documents printed in time! Thank you Bri!
- GSGiselle SaighFeb 16, 20265.0I spoke to Quinn over the phone to help me with package issues that I had, and he was absolutely incredible! He was very patient with me and solving the issue and was extremely nice and professional. Would go out of my way to this location just because of my amazing experience with him.
- BDbrendan durkeeFeb 5, 20265.0We come to this UPS Store all the time and always have a great experience. Ravi is incredibly helpful, especially with our print jobs. We know we can send everything to him and trust that it will be done quickly and correctly. Super reliable, friendly, and easy to work with. Always a good experience.
- MHMaggie HJan 27, 20265.0This UPS location is consistently outstanding. The employees are always pleasant, knowledgeable, and incredibly efficient - even during the busiest times. Every visit is quick, smooth, and handled with real care. I’ve tried other UPS stores in Charlotte, but nothing compares. This is the only one I’ll use!
- LRLane RhodesJan 26, 20265.0Extremely knowledgable, friendly staff. Mr. Sanders helped me accomplish my project successfully. Will go back for the services—and the people!
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
Brand Certified Facts from The UPS Store
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Certified March 01, 2026Yext Knowledge Graph
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