The UPS Store

3.6
209 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1027 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southend / Uptown / Dilworth East Blvd And Camden Rd @ The Light Rail.

Details

  • DeliveryNot available

Location

The UPS Store
1800 Camden Rd, Charlotte, NC
28203, United States

Hours

Reviews

3.6
209 reviews
5 stars
121
4 stars
9
3 stars
6
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customer service is frequently praised for being friendly, helpful, and efficient, although there are notable instances of rudeness from some staff members.

Efficiency

Many customers appreciate the quick and seamless service, often being in and out within minutes.

Inconsistency

There are mixed reviews regarding service quality, with some customers reporting excellent experiences while others faced rude staff and unhelpful interactions.

Pricing Issues

Several customers expressed dissatisfaction with perceived overcharging for services and materials, particularly for tape and packaging.

Location Challenges

Customers noted difficulties with parking and accessibility, which can detract from the overall experience.
  • RG
    rochelle gaddy
    Oct 17, 2025
    5.0
    Customer service experience was great and the timing was perfect in and out within 5 minutes.
  • JS
    Jahmai Shalom
    Oct 14, 2025
    5.0
    The interaction was very quick, simple, and easy! It took me no time and served me well in a rush. Thank you.
  • KJ
    Kim Jordan
    Oct 13, 2025
    5.0
    I visit this store often mainly for amazon returns, however, today I shipped a package. The customer service is consistent from the owners and the staff I've encountered. The owners are active in the business and have hired great staff. Ramon, specifically, is friendly, helpful and efficient. It's great to have a neighborhood store that's convenient and provides excellent service.
  • CW
    Caroline W
    Oct 9, 2025
    5.0
    The staff are always so helpful, efficient and kind even when doing cumbersome returns!
  • LC
    Lucy Cruz
    Sep 19, 2025
    5.0
    Does not matter the time or day, the team at this store makes every visit fun and enjoyable. You wouldn’t think dropping off Packages would be a positive experience. But this team always makes me laugh and smile. I told the gentleman that I was going on vacation next week and he jokingly said I’m going to tell your boss that you can’t take any more vacation time. He made me laugh in the middle of a hectic morning. Thank you to the team for being my go to for all of my packaging and mailing needs.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1027 in Charlotte offer?

The UPS Store #1027 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the hours of operation for The UPS Store #1027?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.