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The UPS Store

3.6
(211 reviews)

Business Details

1800 Camden Rd, Charlotte, NC
28203, United States
(704) 342-1950
https://locations.theupsstore.com/nc/charlotte/1800-camden-rd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1027 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southend / Uptown / Dilworth East Blvd And Camden Rd @ The Light Rail.

Details

  • DeliveryNot available

Location

The UPS Store
1800 Camden Rd, Charlotte, NC
28203, United States

Hours

Reviews

3.6
211 reviews
5 stars
122
4 stars
9
3 stars
7
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the staff for being friendly, helpful, and efficient, there were also several complaints about rude employees and poor service experiences.

Pricing Issues

Numerous reviews highlighted concerns about excessive charges for basic services, such as printing labels and providing tape, leading to perceptions of the store being predatory.

Efficiency

Many customers appreciated the quick and efficient service, often noting that their visits were fast and hassle-free.

Location Challenges

Customers frequently mentioned difficulties with parking and accessibility, which detracted from their overall experience.
  • VW
    Victoria Walton
    Feb 13, 2026
    3.0
    My service experience wasn’t really an issue. The staff wasn’t rude but also not very warm and friendly either - just hello and straight-forward. But the biggest complaint I have is the fact that they nearly charge you to breathe in their store! Literally EVERYTHING tacks on an extra fee, even things that are communicated as a convenience (printing a prepaid label). $20+ for an average size box and to tape it (not a tape roll) seems predatory. Bring your own post office, shipping warehouse, and packing supplies if you decide to visit this store.
  • DE
    Danielle Edmonds
    Dec 14, 2025
    5.0
    Have been here a few times for returns and the staff have been wonderful! Recently went to get my 2 month olds passport photo and the staff were very helpful and patient !
  • LL
    LeeAnn
    Dec 14, 2025
    5.0
    Always fast and efficient for shipping and returns
  • RG
    rochelle gaddy
    Oct 17, 2025
    5.0
    Customer service experience was great and the timing was perfect in and out within 5 minutes.
  • KJ
    Kim Jordan
    Oct 13, 2025
    5.0
    I visit this store often mainly for amazon returns, however, today I shipped a package. The customer service is consistent from the owners and the staff I've encountered. The owners are active in the business and have hired great staff. Ramon, specifically, is friendly, helpful and efficient. It's great to have a neighborhood store that's convenient and provides excellent service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1027 in Charlotte offer?

The UPS Store #1027 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the hours of operation for The UPS Store #1027?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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