The UPS Store

3.6
210 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1027 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Southend / Uptown / Dilworth East Blvd And Camden Rd @ The Light Rail.

Details

  • DeliveryNot available

Location

The UPS Store
1800 Camden Rd, Charlotte, NC
28203, United States

Hours

Reviews

3.6
210 reviews
5 stars
122
4 stars
9
3 stars
6
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, although there were some negative experiences reported.

Efficiency

Customers frequently noted quick service and minimal wait times, making their visits convenient.

Negative Experiences

Several reviews highlighted instances of rude behavior from specific employees, leading to dissatisfaction.

Pricing Issues

Multiple customers expressed frustration over perceived overcharging for services and materials, such as tape and boxes.

Location Challenges

Parking difficulties and accessibility were mentioned as drawbacks for customers visiting the store.
  • DE
    Danielle Edmonds
    Dec 14, 2025
    5.0
    Have been here a few times for returns and the staff have been wonderful! Recently went to get my 2 month olds passport photo and the staff were very helpful and patient !
  • LL
    LeeAnn
    Dec 14, 2025
    5.0
    Always fast and efficient for shipping and returns
  • RG
    rochelle gaddy
    Oct 17, 2025
    5.0
    Customer service experience was great and the timing was perfect in and out within 5 minutes.
  • JS
    Jahmai Shalom
    Oct 14, 2025
    5.0
    The interaction was very quick, simple, and easy! It took me no time and served me well in a rush. Thank you.
  • KJ
    Kim Jordan
    Oct 13, 2025
    5.0
    I visit this store often mainly for amazon returns, however, today I shipped a package. The customer service is consistent from the owners and the staff I've encountered. The owners are active in the business and have hired great staff. Ramon, specifically, is friendly, helpful and efficient. It's great to have a neighborhood store that's convenient and provides excellent service.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #1027 in Charlotte offer?

The UPS Store #1027 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the hours of operation for The UPS Store #1027?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 10:00 AM to 4:00 PM, and closed on Sundays.