The UPS Store

3.9
44 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2589 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Providence Commons - I-485/Providence Rd. Right Next To Showmars..

Details

  • DeliveryNot available

Location

The UPS Store
10612 Providence Rd, Charlotte, NC
28277, United States

Hours

Reviews

3.9
44 reviews
5 stars
30
4 stars
0
3 stars
3
2 stars
0
1 star
11
  • JS
    Jim Stockton
    Aug 6, 2025
    5.0
    EJ is always the best and very professional! Great service always at this location!
  • AR
    Amy Royal
    Jun 24, 2025
    5.0
    I drive out of my way to come to this UPS when I need shipping services as the customer service and attention to detail is the best. Everyone who works there is always personable and helpful but Phillip get a special "shout-out" for always going above and beyond. I recently had some issues with some shipments and he stayed on top of things for me until the issues were resolved. Much appreciated -- thank you!
  • PP
    Puja
    Jul 26, 2022
    5.0
    Service is quick, greeted immediately. The guys work hard and are always helpful in printing and shipping services!
  • KJ
    Kay Jay
    Dec 7, 2021
    1.0
    Amazon Return Alert! Twice, on separate occasions they have tried to make me purchase an additional box when returning Amazon items. Both times these items were already in a box and all they had to do was to print a label and put it on the box. They refused and said the box (that the item came in) was too big for them to ship! It wasn’t any bigger than most Amazon boxes and it was fairly light. I told them Amazon says “no box or label needed” and I have already packed it neatly in the original box in came in with, but they insisted I purchase another box to put mine in or they can’t take it. I refused to pay for another box and took my package to another UPS 5 min up the road who gladly took the box, labeled it and gave me a receipt. I told we them what happened and they laughed. Exact same thing had happened to my wife a month before and she just told me after I told her about my experience. I asked my friend who works at a UPS store and he told me they are trying to make money selling me a $30-40 box because Amazon returns are not very profitable for them. I am looking into reporting this to Amazon as I am sure they run this scam on hundreds of customers every day!
  • TS
    Toni Springman
    Jun 8, 2019
    5.0
    I go out of my way just to go here for the customer service. Very helpful.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #2589 in Charlotte offer?

The UPS Store #2589 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.

What are the operating hours of The UPS Store #2589?

The store is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and is closed on Sundays.