The UPS Store

Reviews

• EG

  Eva Gonzalez

  5 days ago
  1.0
  I scheduled an appointment for notary services. When I showed up to the appointment (9 am), the staff said I might be at the wrong location but I showed them the email I received even that morning confirming my appointment, time and location (this was 1 of 2 emails I received). She said the notary doesn't show up until 10 am. I let her know that I booked it earlier this week and questioned why I would receive an email confirmation. She expressed uncertainty then said the notary doesn't arrive until 11 am. I asked her to clarify and confirm that the notary comes in at 11 and not 10. She confirmed. And said nothing else. I am not only dissatisfied with this error but also the lack of response to rectify the issue. I specifically scheduled at this location for these services because of the time frame and location. I hope that this issue gets addressed so that future customers do not have to experience a barrier to getting these services.
• KN

  Kesha Nicole

  Feb 19, 2026
  5.0
  On yesterday I called and went in there to open a PMB. The young man was extremely polite on the phone. He Informed me that I needed to call back because the question I asked needed to be answered by the manager. The manager, a female, was extremely polite and she also informed me of savings where the mailbox was concerned. They were extremely polite and we had small talk for after they helped me. Such a great experience! There is another UPS store near my house, but I chose this one and I’m glad I did! Great location and great service!
• MS

  makala stewart

  Feb 13, 2026
  5.0
  Came in with a Verizon return (entire process with Verizon has been a nightmare). The email from Verizon regarding the return was extremely vague and confusing, the staff at UPS was very patient with me and was able to process the return quick. So glad I came to this UPS, the two ladies I chatted with were lovely :)
• SA

  Shane Austin

  Feb 10, 2026
  5.0
  Had to get a document notarized printed and sent the service was great!!
• RB

  Ralf D. Bautista

  Feb 3, 2026
  5.0
  Monica at Store 7847 helped me return my work equipment recently. My job had only sent one return label but she find the perfect box to finally put this job behind me. Come here if you need the job done.

Frequently Asked Questions About The UPS Store