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The UPS Store

4.5
(142 reviews)

Business Details

501 S College St, Charlotte, NC
28202, United States
(704) 339-6036
https://locations.theupsstore.com/nc/charlotte/501-s-college-st

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6958 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Charlotte Convention Center.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
501 S College St, Charlotte, NC
28202, United States

Hours

Reviews

4.5
142 reviews
5 stars
121
4 stars
4
3 stars
0
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff received high praise for being friendly, helpful, and accommodating, with several customers highlighting individual employees like Nick, Lucas, and Chirag for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service provided, with customers appreciating the fast turnaround for printing and shipping needs.

Location Convenience

The store's location inside the convention center was frequently mentioned as convenient, especially for those attending events nearby.

Pricing Issues

Some customers expressed dissatisfaction with additional fees for services, particularly for package handling and shipping, which they felt were excessive.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service experiences, including rude staff and issues with store hours.
  • CH
    Cathy Halloran
    5 days ago
    5.0
    Lucas was the kind, compassionate. very engaging young man who helped me with my situation. Please recognize his FANTASTIC customer service skills
  • MM
    Mary Madigan
    Feb 21, 2026
    5.0
    Nick handled the different needs of the customers in line with grace, precision, calmness and respect. He was grateful for our patience as he provided the best service I've ever seen. If there were more Nicks in the world, there would be more love and less angst.
  • MH
    Michael Henretty
    Feb 3, 2026
    5.0
    The entire team at this store is top notch--they helped my team print some urgent materials on an incredibly tight timeline, and worked with us to help minimize cost incurred. A special thank you to Lucas for all of his help.
  • JD
    Jonnelle Dominguez
    Jan 17, 2026
    5.0
    The best service and super friendly staff
  • JW
    Jonathan Wang
    Jan 5, 2026
    5.0
    I was to mail some documents to Atlanta on Saturday. Lucas was at store and he was extremely knowledgeable and helpful. I actually visited the store twice because of one mistake I made. Lucas helped me with my needs professionally and quickly. I'd surely use UPS more than other delivery options in future too. Thanks!!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6958 in Charlotte provide?

The UPS Store #6958 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6958 located?

It is located at 501 S College St, Charlotte, NC 28202, USA, near the Charlotte Convention Center.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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