Brand Certified
The UPS Store
4.5(142 reviews)
Certified by The UPS Store • Mar 01, 2026
Business Details
501 S College St, Charlotte, NC
28202, United States
Certified by The UPS Store • Mar 01, 2026
(704) 339-6036
Certified by The UPS Store • Mar 01, 2026
https://locations.theupsstore.com/nc/charlotte/501-s-college-st
Certified by The UPS Store • Mar 01, 2026
About
Certified by The UPS Store • Mar 01, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6958 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Charlotte Convention Center.
Details
- DeliveryAvailable
- Curbside pickupNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by The UPS Store • Mar 01, 2026
Hours
Certified by The UPS Store • Mar 01, 2026
Reviews
4.5
142 reviews
5 stars
121
4 stars
4
3 stars0
2 stars
3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff received high praise for being friendly, helpful, and accommodating, with several customers highlighting individual employees like Nick, Lucas, and Chirag for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the fast turnaround for printing and shipping needs.
Location Convenience
The store's location inside the convention center was frequently mentioned as convenient, especially for those attending events nearby.
Pricing Issues
Some customers expressed dissatisfaction with additional fees for services, particularly for package handling and shipping, which they felt were excessive.
Mixed Experiences
While many reviews were positive, there were also mentions of poor service experiences, including rude staff and issues with store hours.
- CHCathy Halloran5 days ago5.0Lucas was the kind, compassionate. very engaging young man who helped me with my situation. Please recognize his FANTASTIC customer service skills
- MMMary MadiganFeb 21, 20265.0Nick handled the different needs of the customers in line with grace, precision, calmness and respect. He was grateful for our patience as he provided the best service I've ever seen. If there were more Nicks in the world, there would be more love and less angst.
- MHMichael HenrettyFeb 3, 20265.0The entire team at this store is top notch--they helped my team print some urgent materials on an incredibly tight timeline, and worked with us to help minimize cost incurred. A special thank you to Lucas for all of his help.
- JDJonnelle DominguezJan 17, 20265.0The best service and super friendly staff
- JWJonathan WangJan 5, 20265.0I was to mail some documents to Atlanta on Saturday. Lucas was at store and he was extremely knowledgeable and helpful. I actually visited the store twice because of one mistake I made. Lucas helped me with my needs professionally and quickly. I'd surely use UPS more than other delivery options in future too. Thanks!!
Frequently Asked Questions About The UPS Store
What services does The UPS Store #6958 in Charlotte provide?
The UPS Store #6958 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store #6958 located?
It is located at 501 S College St, Charlotte, NC 28202, USA, near the Charlotte Convention Center.
What are the store hours for The UPS Store #6958?
The store is open Monday to Friday from 9:00 AM to 6:00 PM, Saturday from 11:00 AM to 2:00 PM, and closed on Sundays.
Is The UPS Store #6958 open on holidays?
The store is closed on certain holidays like November 27, 2025, December 25, 2025, December 31, 2025, January 1, 2026, and January 19, 2026. It operates with regular hours on other holidays such as November 11, 2025 and December 26, 2025.
What payment options are accepted at The UPS Store #6958?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I send and receive packages using a mailbox service at The UPS Store #6958?
Yes, The UPS Store #6958 offers mailbox services for your mail and packages.
Are there payment and shipping competitors near The UPS Store #6958?
Yes, competitors include FedEx, USPS, Staples, Office Depot, and Postal Annex.
What nearby places can help visitors navigate to The UPS Store #6958?
Visitors can use the Charlotte Convention Center and Charlotte Visitor Info Center nearby for navigation and local information when visiting The UPS Store #6958.
Where can customers grab a meal nearby The UPS Store #6958?
Nearby dining options include Chili's Grill & Bar, Chicago Pete's pizza, Fuel Pizza, and The Sandwich Club, perfect for a meal before or after visiting the store.
Are there any cultural or entertainment places near The UPS Store #6958?
Yes, customers can visit the Charlotte Convention Center for events, the New Gallery Of Modern Art for art, or enjoy local coffee shops like Starbucks nearby.
Brand Certified Facts from The UPS Store
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