The UPS Store

4.5
138 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6958 in Charlotte offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Charlotte Convention Center.

Details

  • DeliveryAvailable
  • Curbside pickupNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
501 S College St, Charlotte, NC
28202, United States

Hours

Reviews

4.4
114 reviews
5 stars
95
4 stars
2
3 stars
0
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of individuals like Nick, Chirag, and Lucas for their exceptional service.

Efficiency

Customers frequently noted the quick service and ability to handle tasks promptly, especially during busy times like conventions.

Location

The store's location inside the convention center was highlighted as convenient, with easy access for attendees and good signage.

Pricing Issues

Some customers expressed frustration over additional fees for services, particularly during conventions, which they felt were excessive.

Mixed Experiences

While many reviews were positive, there were also mentions of poor service experiences, particularly regarding store hours and rude staff.
  • JW
    Jonathan Wang
    Jan 5, 2026
    5.0
    I was to mail some documents to Atlanta on Saturday. Lucas was at store and he was extremely knowledgeable and helpful. I actually visited the store twice because of one mistake I made. Lucas helped me with my needs professionally and quickly. I'd surely use UPS more than other delivery options in future too. Thanks!!
  • SS
    Sdpclt
    Nov 15, 2025
    5.0
    I had a great experience at this UPS Store! The staff was friendly, efficient, and very helpful. They handled my printing needs quickly, answered all my questions, and made the entire process easy. Highly recommend this location.
  • KK
    Krystal
    Oct 30, 2025
    1.0
    I paid for 2 day delivery for some personal documents. My package still has not been delivered! The tracking details show “held for deliver for a week from now! If u call the store where u shipped it from, u get the run around. I’m so disappointed in UPS! From now on I may as well trust the Postal Service!!
  • FL
    Francois Leblanc
    Oct 23, 2025
    5.0
    Expert, efficient service. In-and-out in a couple of minutes.
  • EN
    Emelie Nieto
    Sep 26, 2025
    5.0
    Everyone in this UPS was so kind and helpful. A special thank you to Jay and Chirag. They went above and beyond to assist me while our company was having an event in the conference center.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6958 in Charlotte provide?

The UPS Store #6958 offers shipping, packing, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, and passport/photo ID services.

Where is The UPS Store #6958 located?

It is located at 501 S College St, Charlotte, NC 28202, USA, near the Charlotte Convention Center.