Business Details
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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
205 reviews
5 stars
82
4 stars
20
3 stars
8
2 stars
5
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Printing Issues
Numerous complaints about printing errors, delays, and poor quality of printed materials were noted, indicating a lack of consistency in the printing department.
Store Organization
Customers reported that the store was often disorganized and messy, with issues related to stock availability and product placement.
TSA PreCheck Service
The TSA PreCheck service received significant criticism for long wait times, poor communication, and unprofessional staff behavior.
Positive Employee Recognition
Several employees were highlighted for their exceptional service, indicating that there are dedicated staff members who positively impact customer experiences.
- SCSchneider'sdrycarpet cleaningeast4 days ago1.0Truly the worst customer service imaginable. I ordered next business cards and they werent done for DAYS. When I called to check the status it took 34 minutes, 27 minutes and 41 minutes BEFORE THEY WOULD EVEN ANSWER THE CALL. Mind you, I just wanted an update on my business cards 4 days after being ordered “next-day”! After hours of phone calls they informed me that “this is wasting too much paper for us, we will just refund your purchase. FOUR DAYS AFTER ORDERING. Ill never shop at Staples again
- SPShauna ParishNov 2, 20255.0I needed a complicated document printed, and when I showed up, it was printed incorrectly and out of order. It was only a few minutes to closing time, and Morgan stayed late to fix the mistake (that she didn’t make!) She was able to print the document on different paper to get it to work properly in the binding. She went above and beyond and I really appreciate her!
- DCDwip ChokshiOct 16, 20252.0Staff was not very interested in assisting. Came here to drop off Amazon returns. Waited for about 20 minutes before anyone came and helped. Store was very empty.
- MHMaria HurtadoOct 4, 20251.0Muy mal servicio. Llegamos para imprimir nuestras tarjetas de negocio le pedí que sería ROUND CORNER porque en línea no me aparecía y ella me dijo que si podía hacerlo, cuando llegamos a recogerlas la impresión es PATÉTICA muy mala calidad, no eran ROUND CORNER como lo solicité , personal antipático NO FUNCIONA y no toma en cuenta la solicitud del cliente. HORRIBLE ! NO lo recomiendo. MEJOREN el personal. No vayan ahí jamás para cualquier cosa que necesiten para sus negocios.
- ACAaliyah ClarkOct 3, 20251.0If I could leave zero stars I would! I sent an custom order to this store days ago and needed the cards done today! All of a sudden, they claimed they didn't receive it! The email went through with no issues, they just didn't check for it! Thanks for nothing Cyrus in the printing area FOR NOTHING!
Frequently Asked Questions About Staples
What services does Staples in Charlotte, NC offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with various office supplies and inspiration for working and learning.
What are the store hours for Staples on Pineville Matthews Road?
Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Does Staples offer same-day delivery and curbside pickup?
Yes, Staples provides same-day delivery, in-store pickup, curbside pickup, and delivery services.
What are some of the popular brands available at this Staples location?
Some brands available include Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and Sharpie among others.
Which payment options are accepted at Staples on Pineville Matthews Road?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Staples located in Charlotte, NC?
Staples is located at 8322 Pineville Matthews Road, Charlotte, NC 28226, USA.
What nearby courier and delivery services can customers use near Staples?
Customers can use nearby UPS Access Point locations and UPS Alliance Shipping Partner for courier and delivery services close to Staples.
Are there any beauty salons or spas near Staples where customers can relax before or after their visit?
Yes, nearby beauty salons and spas include Infinite Beauty Bar, European Nail Care Studio, My Salon Suite, Brow IQ, Vintage Cosmetics and Spa, and more.
Can customers shop for groceries near the Staples location in Charlotte?
Yes, Walmart Neighborhood Market Pineville - Pineville-Matthews Rd, a grocery and department store, is located nearby for convenient shopping.
How can customers access printing and office equipment services nearby?
Staples itself provides extensive printing and office equipment services, and there is also a nearby Staples location offering similar services.