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Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.0
210 reviews
5 stars
83
4 stars
21
3 stars
8
2 stars
5
1 star
93
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, particularly in the printing department, with long wait times and unhelpful staff.
Staff Performance
While some employees received praise for their helpfulness and professionalism, others were criticized for rudeness and lack of knowledge.
Order Fulfillment
Numerous reviews highlighted issues with order fulfillment, including delays, incorrect orders, and lack of communication regarding order status.
Store Conditions
Customers noted that the store was often disorganized and not well-maintained, with complaints about cleanliness and product availability.
- NKNaya KJan 5, 20261.0just go to the UPS in the same complex and save yourself time
- JSJD SileoJan 4, 20265.0This store snatched success from failure and should be commended. Apparently their cutting machine has issues and they need to call some tech to come out and fix it every time. And it backs up their orders. This isn't the people who works there's fault, it's Staples fault for having this kind of contract that doesn't automatically just have the tech dispatch to the moment that there's a problem. I placed an order at 10:30 a.m. for two lots of 1000 business cards. I called it 4:00 because I hadn't heard anything and I was told online that it was the same day if ordered before noon. They apologized and prioritized my order to make it right. Even as the day was over and the store was closing. For this reason they get five stars. Everyone makes mistakes, things happen. But when you make it right, you should be acknowledged (Staples corporate if you're listening) and rewarded.
- YOYvonne OgbuezeDec 28, 20254.0Staff isn’t helpful
- JSJose SosaDec 24, 20251.0Amazon return I dropped off was stolen by pretending to accept it. Shady business going on there for sure. I give it a year before Walmart buys them out
- SKStephanie KossarasDec 20, 20251.0Custom gift wrapping- promised it would be finished next day online when I ordered it on the 7th…. It’s the 21st and still not done. Told them to just forget it. I called twice in between the two dates and was told it would for sure be done by the 21st. Wish they would have just been honest and so I could have just went to a more reliable company….
Frequently Asked Questions About Staples
What services does Staples in Charlotte, NC offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with various office supplies and inspiration for working and learning.
What are the store hours for Staples on Pineville Matthews Road?
Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Does Staples offer same-day delivery and curbside pickup?
Yes, Staples provides same-day delivery, in-store pickup, curbside pickup, and delivery services.
What are some of the popular brands available at this Staples location?
Some brands available include Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and Sharpie among others.
Which payment options are accepted at Staples on Pineville Matthews Road?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Staples located in Charlotte, NC?
Staples is located at 8322 Pineville Matthews Road, Charlotte, NC 28226, USA.
What nearby courier and delivery services can customers use near Staples?
Customers can use nearby UPS Access Point locations and UPS Alliance Shipping Partner for courier and delivery services close to Staples.
Are there any beauty salons or spas near Staples where customers can relax before or after their visit?
Yes, nearby beauty salons and spas include Infinite Beauty Bar, European Nail Care Studio, My Salon Suite, Brow IQ, Vintage Cosmetics and Spa, and more.
Can customers shop for groceries near the Staples location in Charlotte?
Yes, Walmart Neighborhood Market Pineville - Pineville-Matthews Rd, a grocery and department store, is located nearby for convenient shopping.
How can customers access printing and office equipment services nearby?
Staples itself provides extensive printing and office equipment services, and there is also a nearby Staples location offering similar services.