Business Details
8322 Pineville Matthews Road, Charlotte, NC
28226, United States
Certified by Staples • Mar 01, 2026
(704) 972-5980
Certified by Staples • Mar 01, 2026
https://stores.staples.com/nc/charlotte/8322-pineville-matthews-road
Certified by Staples • Mar 01, 2026
About
Certified by Staples • Mar 01, 2026
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by Staples • Mar 01, 2026
Hours
Certified by Staples • Mar 01, 2026
Reviews
3.0
213 reviews
5 stars
84
4 stars
21
3 stars
8
2 stars
5
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, many customers reported rude and unhelpful staff, particularly in the printing department.
Order Fulfillment
Numerous complaints about delays and errors in order fulfillment, especially for printing services, with several customers expressing frustration over unfulfilled or incorrectly completed orders.
Store Conditions
The store's organization and cleanliness received criticism, with reports of a messy environment and unsanitary conditions in restrooms.
TSA PreCheck Issues
Significant dissatisfaction with the TSA PreCheck service, including long wait times and poor communication regarding appointments.
- JSjuan david santos4 days ago1.0Terrible customer service I order a menu print they refused to do it because they say it they have work ahead it, and just for print a menu in a regular paper would take them 2 o 3 days
- EGEvan GilgoFeb 5, 20261.0I’m not one to leave bad reviews but this store absolutely sucks. Management doesn’t care about anything, things get done days after they should be, and over the last few months I’ve been in the store it seems to me like they can’t keep manage to keep a single person on staff
- NKNaya KJan 5, 20261.0just go to the UPS in the same complex and save yourself time
- JSJD SileoJan 4, 20265.0This store snatched success from failure and should be commended. Apparently their cutting machine has issues and they need to call some tech to come out and fix it every time. And it backs up their orders. This isn't the people who works there's fault, it's Staples fault for having this kind of contract that doesn't automatically just have the tech dispatch to the moment that there's a problem. I placed an order at 10:30 a.m. for two lots of 1000 business cards. I called it 4:00 because I hadn't heard anything and I was told online that it was the same day if ordered before noon. They apologized and prioritized my order to make it right. Even as the day was over and the store was closing. For this reason they get five stars. Everyone makes mistakes, things happen. But when you make it right, you should be acknowledged (Staples corporate if you're listening) and rewarded.
- JSJose SosaDec 24, 20251.0Amazon return I dropped off was stolen by pretending to accept it. Shady business going on there for sure. I give it a year before Walmart buys them out
Frequently Asked Questions About Staples
What services does Staples in Charlotte, NC offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with various office supplies and inspiration for working and learning.
What are the store hours for Staples on Pineville Matthews Road?
Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.
Does Staples offer same-day delivery and curbside pickup?
Yes, Staples provides same-day delivery, in-store pickup, curbside pickup, and delivery services.
What are some of the popular brands available at this Staples location?
Some brands available include Amazon, Avery, BIC, Dell, HP, Logitech, Microsoft, Apple, Canon, Epson, and Sharpie among others.
Which payment options are accepted at Staples on Pineville Matthews Road?
Staples accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Where is Staples located in Charlotte, NC?
Staples is located at 8322 Pineville Matthews Road, Charlotte, NC 28226, USA.
What nearby courier and delivery services can customers use near Staples?
Customers can use nearby UPS Access Point locations and UPS Alliance Shipping Partner for courier and delivery services close to Staples.
Are there any beauty salons or spas near Staples where customers can relax before or after their visit?
Yes, nearby beauty salons and spas include Infinite Beauty Bar, European Nail Care Studio, My Salon Suite, Brow IQ, Vintage Cosmetics and Spa, and more.
Can customers shop for groceries near the Staples location in Charlotte?
Yes, Walmart Neighborhood Market Pineville - Pineville-Matthews Rd, a grocery and department store, is located nearby for convenient shopping.
How can customers access printing and office equipment services nearby?
Staples itself provides extensive printing and office equipment services, and there is also a nearby Staples location offering similar services.
Brand Certified Facts from Staples
Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website