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Staples

3.2
(212 reviews)

Business Details

(704) 494-4093

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
7014 Smith Corners Blvd, Charlotte, NC
28269, United States

Hours

Reviews

3.2
212 reviews
5 stars
100
4 stars
16
3 stars
9
2 stars
10
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and poor service.

TSA Precheck Issues

Numerous complaints about the TSA precheck service, including long wait times, rude staff, and appointment cancellations.

Product Availability

Customers noted issues with product availability, particularly with printer supplies and other items being out of stock.

Staff Knowledge

Some employees, like Toby and Dariel, received commendations for their knowledge and helpfulness, while others were criticized for lack of assistance.

Store Environment

The store is generally described as well-stocked, but some reviews mention disorganization and understaffing.
  • SB
    Sophia Biedermann
    1 day ago
    5.0
    Dariel and Quinn are so helpful when I do my daily dropoffs!
  • MC
    Michaela Cotton
    Feb 22, 2026
    5.0
    I’m not sure why this store has such low reviews. One employee stopped to ask us if we need help, and the cashier we had was super pleasant and helpful.
  • MH
    Mary Higgs
    Feb 14, 2026
    5.0
    Whenever I shop at Staples the expert care I receive is always top notch and on point. Quality Customer's Service is always rendered from Management and Customer's Service Representatives. I find myself recommending this store to my friends and associates they always deliver on demand.
  • JP
    Jake Pinder
    Jan 28, 2026
    5.0
    Came for an office chair. Toby was super knowledgeable about the different types and helped me pick out a great chair. Highly recommend this location.
  • CR
    Cody Rice
    Dec 28, 2025
    1.0
    I'm not sure of their names, but the bigger lady at the printing desk that was wearing cat ears has the worst customer service I've ever encountered. I was standing at the desk for about 10 minutes while she stood there and watched someone fiddle with their phone trying to attach a download to an email. When I said excuse me, she just said "wait your turn", even though all she was doing was standing there watching over the ladies shoulder, not helping in any way. I was just there to pick up an order, already paid. Literally just needed to hand me the package, but she didn't even let me tell her that. I had to go find another worker in a different section just to have them hand it to me. You shouldn't work in customer service if the first thing you say to someone is with an attitude.

Frequently Asked Questions About Staples

What types of services does Staples in Charlotte, NC offer?

Staples offers printing, shipping, technology, travel, recycling services, and more to support working and learning.

What are the operating hours for Staples at 7014 Smith Corners Blvd?

Staples is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 6 PM, and Sunday from 11 AM to 5 PM.

Brand Certified Facts from Staples

Staples partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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