Business Details
About
Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Charlotte, NC provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
155 reviews
5 stars
80
4 stars
21
3 stars
7
2 stars
11
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness while others were criticized for rudeness and lack of professionalism.
Store Cleanliness
Several customers reported unsanitary conditions in the store, including dirty floors and cluttered areas.
Product Availability
Customers expressed frustration over stock issues, particularly with items advertised as available but not in stock.
TSA PreCheck Experience
The TSA PreCheck service received negative feedback for long wait times and poor customer service from specific employees.
Positive Experiences
Despite the negatives, many customers shared positive experiences with specific employees who provided excellent service.
- VNVeronika Naumchenko2 days ago1.0I came to this Staples to return a laptop I bought on the Staples website. I first tried to start the return online, but when I asked Daniel (the supervisor) for help, he refused and told me I had to call Staples myself. When I asked if he could call for me, he said I would have to do it on my own the next day. Later, I found a return shipping label in my email and came back to have the laptop shipped. Daniel still made me pay to print the label—even though the return was going straight to a Staples warehouse. This was the worst customer service I’ve ever had at Staples. Daniel was unhelpful, dismissive, and unwilling to provide even basic assistance. Absolutely unacceptable. I will not be returning to this location.
- JMJoe McCourtNov 11, 20252.0Store is a waste of time. No one around to help as they are understaffed. The machines to do self printing are almost useless. They don't even allow you chance to get your money back if the machine messes up as no one's around to help. Thanks for wasting my money!
- SMSam MacphersonNov 4, 20251.0Terrible service, Fedex printing services are much better with a shorter turnaround time!
- SBSue BrooksOct 23, 20255.0This Staples location has wonderful young people working there. Daniel and Alex are the best!
- NPNancy PollakOct 12, 20255.0Nic store , has just what I need. Not too far from my home. Store is clean, and staff helpful.
Frequently Asked Questions About Staples
What products and services does Staples in Charlotte, NC offer?
Staples provides printing, shipping, technology, travel, and recycling services, along with products such as office supplies, computers, printers, furniture, and more.
What are the store hours for Staples at 10850 Providence Rd, Charlotte, NC?
Staples is open Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Staples offer pickup and delivery options?
Yes, Staples offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
What brands are available at this Staples location?
Staples carries brands including Amazon, Avery, BIC, Dell, HP, Microsoft, Logitech, Canon, Epson, Apple, and many others.
Which payment methods are accepted at Staples?
Staples accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, and Visa.
What recycling services does Staples provide?
Staples offers recycling services for electronics, ink cartridges, and batteries to support sustainability.
Can I get passport photos and TSA PreCheck services at this Staples?
Yes, this Staples location offers passport photo processing and TSA PreCheck services.
Are there any nearby postal or shipping centers to help with package services when visiting Staples?
Yes, nearby USPS and UPS Alliance Shipping Partner locations can assist with mailing and shipping needs when visiting Staples.
What nearby fitness options are available if I want to work out before or after shopping at Staples?
Anytime Fitness gyms are nearby, offering convenient options for a workout before or after your visit to Staples.
Are there dining options close to Staples for grabbing a meal or coffee?
Yes, Queen City Craft and Gourmet, Arooji's Wine Room, and Tropical Smoothie Cafe are nearby dining options for meals or refreshments.