Business Details
5415 Ballantyne Commons Pkwy, Charlotte, NC
28277, United States
Certified by Primo Water Exchange • Mar 01, 2026
(844) 237-7466
Certified by Primo Water Exchange • Mar 01, 2026
https://www.water.com/services/primo-water-exchange/
Certified by Primo Water Exchange • Mar 01, 2026
About
Certified by Primo Water Exchange • Mar 01, 2026
Water Cooler Supplier
Easy to use and conveniently located inside Home Depot #3640. Our self-serve refill water station provides fresh filtered drinking water in 1, 3 or 5-gallons.
Location
Certified by Primo Water Exchange • Mar 01, 2026
Reviews
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- ANAlejandro NaviaJul 22, 20241.0Horrible customer service. Constant missed deliveries even though online portal was accurate multiple times. Customer service rep made empty promises saying they’d make an off schedule delivery only to again miss it. No responses via email. Call backs are a day or two late. Avoid where possible.
Frequently Asked Questions About Primo Water Exchange
What products does Primo Water Exchange offer?
Primo Water Exchange offers fresh filtered drinking water available in 1, 3, or 5-gallon sizes, along with empty water jugs.
Where is Primo Water Exchange located?
Primo Water Exchange is located inside Home Depot #3640 at 5415 Ballantyne Commons Pkwy, Charlotte, NC 28277.
What are the operating hours for Primo Water Exchange?
The water station follows the retailer location hours of Home Depot #3640 where it is located.
What payment options are accepted at Primo Water Exchange?
They accept American Express, Apple Pay, Cash, Mastercard, and Visa for payments.
What languages are supported at Primo Water Exchange?
The services at Primo Water Exchange are available in English and Spanish.
How can I contact Primo Water Exchange for more information?
You can contact Primo Water Exchange by phone at +1 844-237-7466 or email social@primowater.com.
Is Primo Water Exchange active on social media?
Yes, you can find them on Facebook at https://www.facebook.com/PrimoWaterCorp, on Instagram as @Primowater, and on Twitter as @PrimoWater.
Can I refill my water bottle at Primo Water Exchange?
Yes, Primo Water Exchange is a self-serve refill water station providing fresh filtered drinking water and supports reusable water bottles.
What nearby services can I visit while at Primo Water Exchange in Home Depot?
Customers can access Home Services and the Truck Rental Center located at The Home Depot store housing Primo Water Exchange.
Are there any nearby dining or leisure spots to visit after refilling at Primo Water Exchange?
Yes, nearby you can visit The Alley (bar and dance club), The Local Scoop (ice cream shop and smoothie bar), Sushi 101 (Japanese restaurant), Tropical Smoothie Cafe, and several salons and spas like Fresh Salon and Zen Nails and Spa.
Brand Certified Facts from Primo Water Exchange
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Certified March 01, 2026Yext Knowledge Graph
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