Visit FedEx Ship Center in Charlotte, NC when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
Many customers praised the exceptional service provided by delivery driver Shameak Hicks, highlighting his professionalism, friendliness, and willingness to go above and beyond.
Delivery Issues
Several reviews mentioned problems with delivery attempts, including missed deliveries and poor communication regarding package status.
Mixed Experiences
While some customers had positive experiences, others expressed frustration with the overall service quality and difficulties in reaching customer support.
Pricing Concerns
Customers noted that shipping costs were perceived as high, particularly for boxes, which affected their overall satisfaction.
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Mohamed USA
Feb 16, 2026
1.0
Worst company ever
HL
Harmony Lowery
Feb 3, 2026
5.0
Eric is amazing. He went above and beyond to help me and another customer find our missing packages after days of delays. He really took ownership and didn’t stop until we had answers.
You can tell he’s a great leader. His team clearly respects him, and he handled the driver who mishandled my package with professionalism and accountability.
Huge shoutout to Eric for making a stressful situation so much easier. Truly top-tier service.
ER
Ester Roca
Jan 24, 2026
1.0
No me gusta porque dejan enviar pago si no es con Id de aquí de Carolina o licencia de conducir.muy mal
MP
Minerva Payano
Jan 16, 2026
1.0
Manuel or Tracey whoever was supposed to deliver to thrive at university today.. never attempted delivery and lied saying that they did. Didn't even leave a door tag. I was keeping an eye out all day including the mailroom. Can someone from this location contact me? I have called several times, but the representatives said they could do nothing about it that only the actual hub can.
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Gillian Bernard
Dec 17, 2025
1.0
Service at this location is just bad. I closed my business account with FedEx because they made it so difficult to mail packages. Would flat out refuse service (ex: they told me passports are not US issued identification. They are). Just started using the nearby USPS and it's been a joy to work with them.