Business Details
About
Shipping ServiceCopy ShopOffice Supply StoreSign ShopBanner StorePackaging Supply StorePhoto LabFax ServiceComputer RentalVisa and Passport OfficeFedEx Office
FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
FedEx Office Print & Ship Center
14835 Ballantyne Village Way, Charlotte, NC
28277, United States
Hours
Reviews
3.0
196 reviews
5 stars
88
4 stars
7
3 stars
6
2 stars
6
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service; while some employees received praise for their helpfulness and professionalism, others were criticized for being rude and unhelpful.
Delivery Issues
Several customers reported significant delays in package delivery and dissatisfaction with the handling of claims for lost or damaged items.
Staff Performance
While some staff members were highlighted for their exceptional service, others were noted for poor attitudes and lack of assistance, leading to a frustrating experience for customers.
Pricing Concerns
Customers expressed frustration over perceived upselling tactics and high prices for packaging materials and services.
Store Operations
There were complaints about inconsistent store hours and unprofessional behavior from staff, impacting overall customer experience.
- AVAlejandro Schanda V.Dec 26, 20251.0Paid $288 for a service they didn’t deliver I paid $288 for a 2-day delivery service. The package arrived on day 5. When I filed a claim, FedEx stated the shipment was “successful” and denied any refund. According to them, late delivery still counts as fulfillment. So let’s be clear: They charge premium prices They fail to meet the promised delivery time And then hide behind technicalities If timing matters, FedEx is not reliable. Overpriced, irresponsible, and zero accountability.
- CSCHANEL SCALESDec 9, 20255.0Where do I start? The two ladies at this location helped me 110%. I called the 1-800 number and got no help, but the manager and assistant at this physical location truly came through for me. They resolved my issue with care, attention, and compassion. That means so much to me.
- SGshawn guetermanNov 24, 20255.0Kareem had excellent customer service!! Made my visit super fast and i think he was even on his linch break!! Come visit this location!!
- KHKaitlyn HamiltonNov 21, 20255.0Wonderful experience at this FedEx location. Tina went above and beyond for us. Great customer service
- SSSandeep ShettyNov 15, 20255.0I recently visited FedEx to complete both a shipment and a return. Stephanie was extremely helpful, providing clear, step-by-step instructions throughout the process. She answered all of my questions thoroughly and ensured that everything was completed correctly. I truly appreciate her attention to detail and the excellent customer service she provided.
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Charlotte offer?
They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is the FedEx Office Print & Ship Center located in Charlotte?
It is located at 14835 Ballantyne Village Way, Suite 105, Charlotte, NC 28277.
What are the operating hours of FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I drop off packages for FedEx shipping at this location?
Yes, FedEx Package Pick ups and shipping services are available at this center.
Does FedEx Office Print & Ship Center provide in-store pickup and shopping?
Yes, they offer both in-store pickup and in-store shopping options.
Are there any nearby places to get a coffee or snack before visiting FedEx Office?
Nearby options include Tifa Chocolate & Gelato, Panera Bread, and Stewart Penick's Terrace - Ballantyne for coffee, ice cream, and breakfast or brunch.
What nearby beauty salons can I visit around FedEx Office Print & Ship Center?
Emerson Joseph, European Wax Center, Envy Permanent Makeup And Microblading, Studio 217 Salon, LLC, and Iola Salon are nearby beauty salons for grooming and spa services.
Are there places near the FedEx Office where I can access legal or financial services?
Nearby you can find Jeff Genant - State Farm Agent for insurance, Houston Law PLLC for legal services, Edward Jones - Financial Advisor, Hailey Irizarry with New York Life, Sukidi Nsiambote Agent with New York Life, David Calderon for financial services, and Kennedy Law Associates.
Where can I watch movies or enjoy entertainment near FedEx Office?
The Regal Ballantyne Village cinema is nearby where you can watch movies.