FedEx Office in Charlotte, NC provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.4
863 reviews
5 stars
718
4 stars
20
3 stars8
2 stars
15
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some employees like Kareem and Brandon received high praise for their helpfulness and professionalism, others were reported as rude and dismissive.
Delivery Issues
Multiple customers expressed frustration with delayed deliveries and lack of accountability from FedEx regarding service guarantees.
Store Management
The management at this location received both commendations for their leadership and criticism for poor employee behavior, indicating inconsistency in service quality.
Pricing Concerns
Several reviews mentioned feeling pressured to purchase packaging supplies unnecessarily, leading to perceptions of upselling and poor value.
Overall Experience
While some customers had positive experiences, many reported dissatisfaction with service quality, leading to a recommendation to seek alternatives.
LV
Lindsay Valley
Feb 23, 2026
4.0
Print code took a very long time to arrive, and then I didn't know how to use the system to print. I was extremely frustrated. Then when I went to the counter with my printed label, the associate said he would pack my tablet and send it for me. I paid for the box and he took care of the rest. I just wish the self service printer was not so frustrating.
MH
Mr. Hutch
Jan 22, 2026
1.0
Strong DMV attitude from employees. Lack of awareness and acknowledgement of customers. Attitudes as if you're bothering them by walking in... Smh
AV
Alejandro Schanda V.
Dec 26, 2025
1.0
Paid $288 for a service they didn’t deliver
I paid $288 for a 2-day delivery service.
The package arrived on day 5.
When I filed a claim, FedEx stated the shipment was “successful” and denied any refund.
According to them, late delivery still counts as fulfillment.
So let’s be clear:
They charge premium prices
They fail to meet the promised delivery time
And then hide behind technicalities
If timing matters, FedEx is not reliable.
Overpriced, irresponsible, and zero accountability.
CS
CHANEL SCALES
Dec 9, 2025
5.0
Where do I start? The two ladies at this location helped me 110%. I called the 1-800 number and got no help, but the manager and assistant at this physical location truly came through for me. They resolved my issue with care, attention, and compassion. That means so much to me.
SG
shawn gueterman
Nov 24, 2025
5.0
Kareem had excellent customer service!! Made my visit super fast and i think he was even on his linch break!! Come visit this location!!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Charlotte offer?
They offer printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding.
Where is the FedEx Office Print & Ship Center located in Charlotte?
It is located at 14835 Ballantyne Village Way, Suite 105, Charlotte, NC 28277.
What are the operating hours of FedEx Office Print & Ship Center?
Monday to Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I drop off packages for FedEx shipping at this location?
Yes, FedEx Package Pick ups and shipping services are available at this center.
Does FedEx Office Print & Ship Center provide in-store pickup and shopping?
Yes, they offer both in-store pickup and in-store shopping options.
Are there any nearby places to get a coffee or snack before visiting FedEx Office?
Nearby options include Tifa Chocolate & Gelato, Panera Bread, and Stewart Penick's Terrace - Ballantyne for coffee, ice cream, and breakfast or brunch.
What nearby beauty salons can I visit around FedEx Office Print & Ship Center?
Emerson Joseph, European Wax Center, Envy Permanent Makeup And Microblading, Studio 217 Salon, LLC, and Iola Salon are nearby beauty salons for grooming and spa services.
Are there places near the FedEx Office where I can access legal or financial services?
Nearby you can find Jeff Genant - State Farm Agent for insurance, Houston Law PLLC for legal services, Edward Jones - Financial Advisor, Hailey Irizarry with New York Life, Sukidi Nsiambote Agent with New York Life, David Calderon for financial services, and Kennedy Law Associates.
Where can I watch movies or enjoy entertainment near FedEx Office?
The Regal Ballantyne Village cinema is nearby where you can watch movies.
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Certified March 01, 2026Yext Knowledge Graph
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